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Group 1 Toyota Fort Bend
Richmond, TX
1,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,675 reviews
April 24, 2026
Efficient, friendly staff, relatively speedy service processes. Leadership staff that cares and enhances the sales experience. We’ll make this our first stop for our upcoming Toyota needs. processes. Leadership staff that cares and enhances the sales experience. We’ll make this our first stop for our upcoming Toyota needs. More
by middletonme9261
Employees Worked With
Andy Pham
April 23, 2026
The service was quick and expertly done. Toyota identified a warranty item that was completely covered during my service. Once again, very impressed overall. Toyota identified a warranty item that was completely covered during my service. Once again, very impressed overall. More
by Bob C.
Employees Worked With
Andrew in Service Dept.
April 23, 2026
Jaime was a dynamic adviser! We are so happy about his ability to guide us through the process and help us to consider what we needed to follow up with to service our car. We are so happy about his ability to guide us through the process and help us to consider what we needed to follow up with to service our car. More
by Wms
Employees Worked With
Jaime, advisor
April 22, 2026
Kevin did a great job checking me in and getting the truck serviced. Service was quick and waiting accommodations were perfect. They helped me get a chip repair with the onsite safelite representatives. truck serviced. Service was quick and waiting accommodations were perfect. They helped me get a chip repair with the onsite safelite representatives. More
by ynottony1993
Employees Worked With
Kevin with service
April 18, 2026
Brand new Toyota 25 Tacoma off road, at 7500 miles my transmission oil pump started having problems. Brakes were locking so got it into service. Parts back ordered took about a week to fix with no rental transmission oil pump started having problems. Brakes were locking so got it into service. Parts back ordered took about a week to fix with no rental. When it was done I went to go pick it up but somehow they lost my key so I left and went to work, without a car again. They did drop it off to my work couple hours later so I’m all honesty they should’ve never lost it in the first place I guess it happens. But at 7500 miles a brand new Tacoma that cost 51 k shouldn’t have had problems anyways so yea what do I think? I think their inspections can tidy up a bit. They shouldn’t misplace keys at all. They have rentals for mistakes on the car that was not caused by their customers. And the lady that works the snack bar needs to do better. Couldn’t get a coffee cause it was off and she wouldn’t let us make one and a gentle man couldn’t get a snack or water without her guarding it just hassling him for no reason More
by Dwongbact4
Employees Worked With
Rob , Rob White
April 17, 2026
We were approach immediately and asked what vehicles we wished to check out. The atmosphere is very laid back with friendly folks.. wished to check out. The atmosphere is very laid back with friendly folks.. More
by Amirisalcover
Employees Worked With
Harry, James as salesman and Carl for financing , Rob White
April 13, 2026
Excellent Dealership! ! Professional assistance in the Service Department. These are the best in all dealerships who not only help you, but also go out of their way to SAVE ! Professional assistance in the Service Department. These are the best in all dealerships who not only help you, but also go out of their way to SAVE you money!! I would not take my Toyota anywhere else. These guys and gals know what they are doing!! More
by Rene
Employees Worked With
Ryan in the Service Department
