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Group 1 Toyota Fort Bend
Richmond, TX
1,640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Finance Experience
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March 19, 2026
It’s organized , welcoming and clean environment. Staff look professional . I’ve been coming to this dealership more than 10 years now and definitely would come back again. Staff look professional . I’ve been coming to this dealership more than 10 years now and definitely would come back again. More
by homa.1365
Employees Worked With
Bibin Thomas
March 18, 2026
We took our new Tacoma in for its first service. Everything went well. Our service advisor, Collin, was personable and very easy to work with. Everything went well. Our service advisor, Collin, was personable and very easy to work with. More
by Crosstronic
Employees Worked With
Collin, Bibin Thomas
March 18, 2026
Went to get oil and tier rotate have maintenance contract for some reason it was cancel but Alex in finance got it fixed was there 2 hours which is not acceptable service advisor was not professional bring g for some reason it was cancel but Alex in finance got it fixed was there 2 hours which is not acceptable service advisor was not professional bring going there for 14 years was experience ever her name was Lily plus cleaning lady was cleaning men’s bathroom will men and little boys was in there did not close it will cleaning very unprofessional told David but he acted like it was no be deal don’t know if I will go back to that dealer ship More
by jblumrick
Employees Worked With
Alex
March 17, 2026
I would like to express my sincere appreciation to Alize and Richard for their outstanding professionalism and excellent service during the purchase of my vehicle. From the beginning to the end of the proce and Richard for their outstanding professionalism and excellent service during the purchase of my vehicle. From the beginning to the end of the process, they demonstrated great knowledge, transparency, and a genuine commitment to ensuring a smooth and positive experience. Their attention to detail, clear communication, and willingness to assist with every step made the entire process efficient and enjoyable. It is evident that both Alize and Richard take great pride in their work and in providing a high level of customer service. I truly value the effort and dedication they showed, and I highly recommend them to anyone looking for a reliable and professional team when purchasing a vehicle. Thank you again for the excellent servic More
by VICTOR
Employees Worked With
Richard and Alize
March 15, 2026
Although my 90 minute belt replacement turned into 7+ hours, I was impressed by the service team. Receiving uber trip's home and back to the dealership were unexpected and allowed me to not waste the who hours, I was impressed by the service team. Receiving uber trip's home and back to the dealership were unexpected and allowed me to not waste the whole day. More
by Gary
Employees Worked With
AidianAubrey was excellent! Larry Robinson was entertaining to say the least!
