Back

Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,696 Reviews

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,696 reviews

May 07, 2026

Service Rep Jerrell was very friendly and helpful- good face for dealership - a good employee! More

by Gjmcnary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell
May 07, 2026

dealer provided good servoce. clearly told me my car information. and he is kindly professional More

by platinum8e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
May 06, 2026

Clean. Easy access and prompt check in. Tech that check me and handed me off to someone else and then just walked away without guiding me to awaiting area o More

by leehudsoncounseling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, Bibin Thomas, Rob White
May 06, 2026

I came on yesterday, May 5th for my services. I have an interlock in my car and I’m very thorough and specific on the directions that I give them regarding that. I received my car back after my s More

by Cameron B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 05, 2026

Service Advisor Luis was very helpful and nice. Explained what needed to be done to my vehicle. More

by cmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 05, 2026

I always receive excellent customer service here. Great feedback and fast service too. I’ll definitely return again. More

by tedjaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
May 04, 2026

Rey was very helpful and helped take care of the AC issues we were having. More

by lamapaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Labrador
May 03, 2026

Joe and Jerrell were nice and informative. My son enjoyed the snack area and play room. I'll definitely be going back to them from now on. More

by Mizz E
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Jarrell both get 5 Stars... I didn't have any interaction with Bibin or Rob, Bibin Thomas, Rob White
May 03, 2026

Fast and easy advisor was very helpful price was good only thing is shop charges More

by asif91205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob White
May 02, 2026

It was a great experience for my check upi will be back later in the year More

by awsohrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
1
...