Group 1 Toyota Fort Bend

It was a great experience for my check upi will be back later in the year later in the year More

Kind, willing to help, knowledgeable, caring, professional, has snacks, easy to get appointments and our fourth Toyota. professional, has snacks, easy to get appointments and our fourth Toyota. More

Clean, efficient, free snacks, the techs keep you informed on the status of your visit as well as what needs to be done. Friendly - except the lady passing out the snack, not friendly and never smile informed on the status of your visit as well as what needs to be done. Friendly - except the lady passing out the snack, not friendly and never smiles :-( More

Fast easy online appt Get you in and out I always wait at the dealer and enjoy coffee bar and longe wait at the dealer and enjoy coffee bar and longe More

Excellent car service; every employee was extremely polite! I was very impressed! Thank you very much’ polite! I was very impressed! Thank you very much’ More

Hospitality is a 5-star. Service is a 4 star. There may be a new person. Service is a 4 star. There may be a new person. More

Absolutely wonderful experience whenever I visit this dealership and most friendly environment and best coutomer service! dealership and most friendly environment and best coutomer service! More

Great service. They offer me a free uber to my house and back so I didn’t have to wait. Price was fair. They offer me a free uber to my house and back so I didn’t have to wait. Price was fair. More

My appointment was booked correctly and this dealership has convenient entrances into the dealership. The men's bathroom was clean and they have a refreshment bar. My service advisor was very detailed in has convenient entrances into the dealership. The men's bathroom was clean and they have a refreshment bar. My service advisor was very detailed in explaining what my vehicle needed. I also appreciated the online coupon that I used for an oil change! More

Took over 6 hours to get an oil change and brakes serviced. Very poor communication or transparency on how long it would take and getting accurate status of time remaining. “Free” car wash was not do serviced. Very poor communication or transparency on how long it would take and getting accurate status of time remaining. “Free” car wash was not done until we asked after the service and valet handed over keys and pointed across the lot rather than getting vehicle. Did not feel valued as a returning customer. More