Group 1 Toyota Fort Bend

Kevin Avila Velazquez provided outstanding service at Group 1 Toyota Fort Bend. He was professional, helpful, and very easy to work with throughout the process. He kept me updated, explained everything c Group 1 Toyota Fort Bend. He was professional, helpful, and very easy to work with throughout the process. He kept me updated, explained everything clearly, and also gave me a really good discount, which I truly appreciated. The whole experience was smooth and stress-free thanks to him. Highly recommend Kevin for anyone needing vehicle service! More

Was there for about an hour I would say. Luis helped me, told him what I needed and he even suggested some packages that would be really good for me. Luis helped me, told him what I needed and he even suggested some packages that would be really good for me. More

Service Rep Jerrell was very friendly and helpful- good face for dealership - a good employee! face for dealership - a good employee! More

dealer provided good servoce. clearly told me my car information. and he is kindly professional clearly told me my car information. and he is kindly professional More

Clean. Easy access and prompt check in. Tech that check me and handed me off to someone else and then just walked away without guiding me to awaiting area o Easy access and prompt check in. Tech that check me and handed me off to someone else and then just walked away without guiding me to awaiting area or letting me know what was going on. More

I came on yesterday, May 5th for my services. I have an interlock in my car and I’m very thorough and specific on the directions that I give them regarding that. I received my car back after my s I have an interlock in my car and I’m very thorough and specific on the directions that I give them regarding that. I received my car back after my services and my gas is ran completely down and my interlock is now LOCKED out. So, now not only do I have to explain to my CSO what happened but I have to pay money out of my pocket to have my interlock unlocked. Very dissatisfied. More

Service Advisor Luis was very helpful and nice. Explained what needed to be done to my vehicle. Explained what needed to be done to my vehicle. More

I always receive excellent customer service here. Great feedback and fast service too. I’ll definitely return again. Great feedback and fast service too. I’ll definitely return again. More

Rey was very helpful and helped take care of the AC issues we were having. issues we were having. More

Joe and Jerrell were nice and informative. My son enjoyed the snack area and play room. I'll definitely be going back to them from now on. My son enjoyed the snack area and play room. I'll definitely be going back to them from now on. More