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Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,553 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,553 reviews

December 31, 2025

Service advisor Tariq is the best one you have. Thank you Tariq for taking care of your clients More

by Alexnoorie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
December 31, 2025

Always a great experience. Been coming here since buying our 2019 Sienna and Steven Robles has always taken good care of us. Much better than my Ford dealer on my F150. More

by Vit.wallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
December 30, 2025

My service advisor was very friendly and knowledgeable about my car. I liked that the facility has a lot of available desk space for customers to use for work or to take an online meeting. More

by vinhcly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hao Du, Bibin Thomas
December 29, 2025

Steven was awesome! He was very friendly and helpful and made sure to keep me posted about updates as everything was being fixed up. More

by vannaukerbarry
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
December 27, 2025

Easiest and most seamless purchase of a vehicle I could have asked for, and I’ll be coming back for my next one! More

by aadilshatry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharrif Shatry
Dec 30, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2025

I receive excellent service every time I visit. The service representatives are consistently professional and helpful. More

by adeelkhalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
Dec 29, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Fort Bend. Until the next time we meet, take care!

December 27, 2025

Great service all the time and helping and explaining what the car need or will need More

by Jcgomez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coca
Dec 29, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

December 26, 2025

My experience here at this dealership was amazing! Suzette made buying a car so easy and enjoyable, her customer service was amazing and even when I couldn’t get the original car I wanted she found am More

by adarawthacurls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
suzete,alex,and alize
Dec 27, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2025

Steven made my service process very quick and easy. Best service tech I’ve dealt with More

by fadi_hedayet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 26, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Steven at Group 1 Toyota Fort Bend! We do hope we can be of assistance in the future. Take care!

December 24, 2025

Very professional and friendly in the same time, a lot of coupons are available making the service cheaper than outside shops which is amazing. More

by Iyad Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony zummo
Dec 24, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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