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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,631 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,631 reviews

March 13, 2026

Costume services is good but not the satisfaction how they fix the car. They need more professional people More

by mehdidhuca74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales rap Tariq he is good
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March 12, 2026

Anthony Torres was of great help at the service center, he was extremely courteous and helped me out with the service for my car, I’m very satisfied with my service. More

by Sadiqumpire63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
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Mar 14, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2026

I walked in without an appointment and received great service. Got a good vehicle inspection report. Problem solved. More

by jack5274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Hao (Tuan) Du
Report | Print
Mar 14, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

My advisor, Luiz Hernandez provided outstanding customer service. I will highly recommend to friends and family. More

by eva.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Hernandez
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Mar 12, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2026

Excellent service, good employee ls and easy to deal with. Dealership is a good place to purchase cars & trucks More

by villrud550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar chamagua
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Mar 12, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

I want to thank Tariq Jilano for all his help. With out him and the Toyota Fort Bend service team taking on my repairs for my Palisade and being honest I would of spent a lot more at another deale More

by Mhurt1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teriq,Jilano
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Mar 12, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 10, 2026

Oil change was performed in under 26 minutes, and without an appointment. Service tech and staff were very professional. More

by Escobar-fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic. Don’t know name , Bibin Thomas
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Mar 12, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2026

I initially went to get my tires serviced and Aidan mentioned there was a deal for an oil change so scheduled my appointment and service has been fantastic both times! More

by jeanette88tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey, Aidan
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Mar 12, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 09, 2026

Good services, professional response and very positive attitude! Keep going on ! I’d book my next service asap . More

by xxguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Mar 12, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

March 09, 2026

Collin was great! He was courteous, kind and had me out in less than 45 minutes! More

by Kptjmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Report | Print
Mar 12, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

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