Sterling McCall Toyota Fort Bend
Richmond, TX
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This dealership left a big dent on my vehicle during service and denies it happened there. I am very sure that the dent was not there before the service. Called there office immediately after the dent w service and denies it happened there. I am very sure that the dent was not there before the service. Called there office immediately after the dent was found but they asked us to return on Monday because there office is already closing. Came there Tuesday because I had work on Monday but the service manager strongly denied that it happened there. They have a lot of poles in that facility that is of the same height and color of the dent on the vehicle. No action was taken from our complaint. Don't go to this dealership if you don't want to be disappointed!!! More
We were very pleased with the whole experience. I usually hate to purchase a new car because of the experience. Sales person was helpful and so was the Fianancial advisor. We feel we got a good price and go hate to purchase a new car because of the experience. Sales person was helpful and so was the Fianancial advisor. We feel we got a good price and good car. Everything was GREAT . THANKS !!! thanks .thanks .thanks thanks thanks More
I expressed interest in either a new Sequoia or a used; David promptly found several options. He called to let me know that a vehicle had just come in that would fit my needs exactly. He was able to facili David promptly found several options. He called to let me know that a vehicle had just come in that would fit my needs exactly. He was able to facilitate my needs quickly and promptly. I am a very busy person and he went out of the way to make it as smoothly as possible. I will highly recommend Fort Bend Toyota to any of my associates. I was recommended to you by a friend that has bought several vehicles from you and will continue to do so. I also like that I am able to keep my dollars to the local community. Keep up the grat work Lance May More
We were fortunate to work with Daniel Fleming who was terrific throughout the process. Purchasing a car is not normally a great experience. Many times, I find the process condescending and a moment whe terrific throughout the process. Purchasing a car is not normally a great experience. Many times, I find the process condescending and a moment where you want to tell the sales person "do I look that foolish?". However, Daniel's knowledge about the vehicle and the competitor vehicle at another dealership we were considering pushed the deal through. Had it not been for his honesty,integrity, and respect we would have likely not closed the deal as quickly as we did from the moment we began looking. We started on Saturday and by Monday, we had our car. I would not hesitate to recommend him to anyone looking for a vehicle. I am confident that he would treat any individual as well as he treated and worked with us, and work to get you the best deal and vehicle possible to meet your needs. -M.M. and L.M. More
MR. Gomez very professional, effective & efficient. He understood my desires & needs & did not try to deviate fom the specifications I set forth. It took a very short time for him to arrive at the veh He understood my desires & needs & did not try to deviate fom the specifications I set forth. It took a very short time for him to arrive at the vehicle that fullfilled my requirements & the price met my objectives including the trade in. Very straight forward no running back & forth a very simple satisfying experience. If he an example of your dealership your overall results must be outstanding. Mr Gomez a credit to your organization. More
This is the third car that we have purchased from Mr Beck and have been very satisfied each time. I felt no pressure at all. Mr Beck took his time and explained everything in a way that was easy to understan and have been very satisfied each time. I felt no pressure at all. Mr Beck took his time and explained everything in a way that was easy to understand. Buying a car is not one of my favorite things to do, and I was not planning on making a purchase this soon. However, my vehicle had been totaled in an accident and I had little choice. I hope to do business with Mr Beck in the future. More
Mohammad Iqbal (Ike) was very couteous and we appreciated his attitude to us during the sales of the new Venza to us. I will recommend him as a salesperson on all our friends. Also Fort Bend Toyota to all ou his attitude to us during the sales of the new Venza to us. I will recommend him as a salesperson on all our friends. Also Fort Bend Toyota to all our friends. Thank you. Richard McElmurry adn Pok McElmurry 7106 Winston Ranch Parkway Richmond, TX 77406 More
David met with me on more than one occasion as I prepared to buy a new Sienna van. The first time I met with him, I told him up front that I was not ready to buy - I was just doing my research. He answered to buy a new Sienna van. The first time I met with him, I told him up front that I was not ready to buy - I was just doing my research. He answered all my questions, showed me my options in terms of trim lines on the Sienna and never pressured me. When I was ready to buy, he and the others at Fort Bend Toyota found the perfect Sienna for me. David answered all my questions and took care of everything! This is the third vehicle my husband and I have purchased from Fort Bend Toyota and we will continue to be loyal customers! More
This is the second car I have purchased from Al Beck, the Fleet and Internet manager at Fort Bend Toyota. In both cases, the experience was straightforward, honest, no pressure, and very pleasant. Due in p Fleet and Internet manager at Fort Bend Toyota. In both cases, the experience was straightforward, honest, no pressure, and very pleasant. Due in part to many years experience, Al is intuitive about what a customer wants and does his best to satisfy. Also, finance manager, Jimmy Kirby is a real delight to close your order with. He was very informative and helpful with my purchase. In short, if you want to purchase from a dealer with a good inventory, that is responsive, yet has a small town friendly feel, then see Al Beck at Fort Bend Toyota. Thanks Al and the Fort Bend Toyota team! More
Originally found the vehicle listed on eBay. Contacted Jose Martell at Fort Bend Toyota on Wednesday, March 16, and negotiated a deal. Car was delivered from Houston to San Antonio two days later with no Jose Martell at Fort Bend Toyota on Wednesday, March 16, and negotiated a deal. Car was delivered from Houston to San Antonio two days later with no problems and no surprises! Everything was perfect! Thanks, Jose! Ben More