
Sterling McCall Toyota Fort Bend
Richmond, TX
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I have never written a review as bad as this one will be. I went to FB Toyota yesterday to work on purchasing a car. After the deal went south i said as i walked out deal is over dont call me! Today i have r I went to FB Toyota yesterday to work on purchasing a car. After the deal went south i said as i walked out deal is over dont call me! Today i have received 3 email and several Text Messages and several voice messages and one call i answered. Mostly from Jim W a sales manager there. After i have repeatedly asked them to stop contacting me they kept on. I called the police and guess they told the police that they were investigating id theft and fraud... Ya right wouldn't you as a dealer contact the police if you had such suspicions? I know i would. I have ID theft protection. These guys will not take no for an answer and if you go there do so at your own risk. I know i will never go there and will never recommend them. More
I visited the dealer after I lost my 2010 Tundra on an auto accident. Mr. Wilkersen and Harrell treated me like family and made the best auto buying experience in my life. auto accident. Mr. Wilkersen and Harrell treated me like family and made the best auto buying experience in my life. More
I have bought another vehicle four years ago and the dealership has always helped with maintenance questions and suggestions. People are welcoming and friendly and always open minded to make sure there dealership has always helped with maintenance questions and suggestions. People are welcoming and friendly and always open minded to make sure there is a solution for any obstacle one may have. More
Bought a used car and have a new car on order. Visited many different dealerships deciding on the new car and want to say that this dealership was friendliest without being pushy. Very accomodating and h many different dealerships deciding on the new car and want to say that this dealership was friendliest without being pushy. Very accomodating and had lots of patience as I went through the decision process. Gave us extra care on the used car purchase. The little things done for us mean a lot. More
We were looking for a brand new truck and had some questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of p questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of pur budget and needs. He did not make us feel like he just wants the sale like other dealers, rather made us feel important and that he truly cared. He was very patient and explained everything to us and answered every question we had. In the end, we drove home a brand new truck and got the best deal in town as we have been comparing for weeks. Thanks Htet! More
Very informative on all aspects of the cars. From options to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! S to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! Steve & Tiff More
The people at Fort Bent Toyota were very accomodating. The had the best price as far as the purchase of a new vehicle. We did have a little snafu initially, but Mr. Tate, his manager, and Sal all did a ve The had the best price as far as the purchase of a new vehicle. We did have a little snafu initially, but Mr. Tate, his manager, and Sal all did a very good job in making sure all my wants were met. I was completely satisified with my car selection and financing!!! I ended up having a very good experience over all!!! More
The salesmen and the financial team have a great sense of business. Highly professional but at the same time friendly and familiar. The Fort Bend Toyota Team has enough experience and knowledge to clarify business. Highly professional but at the same time friendly and familiar. The Fort Bend Toyota Team has enough experience and knowledge to clarify all concern and to provide tools to take the better decision during the purchase. I’m a Mechanical Engineer, and Highly demanding in my shop. Mainly on cars investment. Definitely recommended this dealer to do a great business. More
Mr. Palmer was very knowledgeable about the product and took the time to show us all of the vehicle’s options and features. He answered all of our questions and was able to provide us the necessary insigh took the time to show us all of the vehicle’s options and features. He answered all of our questions and was able to provide us the necessary insight to assist us in making the decision between the different vehicles that we were considering. Harry was with us throughout the process, was very friendly, patient and always very considerate of our time and needs. Mr. Kirby was very personable and knowledgeable about the products as well. He made the paperwork easy and got us a better rate than our bank offered! We are very satisfied with the experience and will recommend Fort Bend Toyota to our friends and family. Note: Below it states to check the box if I am not associated with a dealership, past or present. I am not currently associated with any dealers; however, I managed a TRAC department at Clint Newell Auto Group (36082)in Oregon for several years. That dealership is in no way related to Fort Bend Toyota. Having had worked at such a reputable dealership for so many years makes me more critical of other dealers; therefore, I filled this out and hope that my experience with Fort Bend Toyota will not be disregarded. More
The overall buying experience was very good, and the service and attentiveness provided by both Clay and David was really great. Typicall car buying gets into anxieties, misinformation, forced decisi service and attentiveness provided by both Clay and David was really great. Typicall car buying gets into anxieties, misinformation, forced decisions making a strerssful experience. But working with David & Clay was entirely different. They provided all the information, as well as gave all the time to reach decision without pushing for it. I would definately recommend Fort Bend to others. More