Sterling McCall Toyota Fort Bend
Richmond, TX
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Sherif and Jim put up with me for 3 months and I finally made the decision to do something. They had tremendous patience, I got a great deal and an awesome Truck! I kind of miss seeing them! Awesome represe made the decision to do something. They had tremendous patience, I got a great deal and an awesome Truck! I kind of miss seeing them! Awesome representatives of Fort Bend Toyota! I initially found it difficult to not purchase what I thought was an American Made vehicle (Chevy/Ford/Dodge) but once I did my homework the truck sells itself... but I have to question why I had to do so much research on my own and why I don't see more marketing pointing out this is one of the top AMERICAN MADE vehicles or vehicles that support AMERICAN JOBS and AMERICAN WORKERS and that Ford and Chevy/GMC do not. I realize Dodge can compare but lets face it, Dodge trucks don't hold a candle to Toyota trucks! I looked at Chevy an Ford Trucks pretty hard as well and they can't compare to the Crew Max and I think Toyota Marketing should really be focusing on interior comparisons... I have also noticed that TUNDRA drivers have a wave thing going on, I get a wave every time I pass one going the opposite direction... reminds me of driving down a country road. I have big plans for my Tundra with my family and you guys should be promoting this vehicle as such... I think you guys could take over the market in 4 door trucks if you would realize you have the best one on the market in several ways and market it as such. More
I have been going to the Fort Bend Toyota Dealer for a few years now. I can say without question, that I have enjoyed each and every visit. I have purchased several vehicles over the past few years and few years now. I can say without question, that I have enjoyed each and every visit. I have purchased several vehicles over the past few years and each and every one of them has been an exceptional one. Jerry Koger, has been a very valued reason for our return visits along with the entire Finance staff. I have been treated with complete courtesy and treated the same way each and every time. The Toyota products we have purchased, have been exceptional, and I have sent several friends to this Dealer to purchase their vehicles. The Finance staff and I have also become familiar with each other and they have been as good as any staff I have done business with. I have purchased several different autos from different Dealers over the past and Fort Bend Toyota, remains top on my list. In all, I am extremely pleased with all aspects of Fort Bend Toyota. Jerry Dockum More
This was an awesome experience compared to my previous experiences with car dealers. Jose Martell was our salesman and we had requested him based on a reference from a friend. When we went into the dealer experiences with car dealers. Jose Martell was our salesman and we had requested him based on a reference from a friend. When we went into the dealer Jose was not in yet, but a very friendly Clay Wilson called Jose to let him know we were there and then showed us around while we waited. While looking around we found the Toyota Rav4 that we purchased and we were able to complete the deal when Jose arrived. We financed the car through Toyota and actually got a better interest rate than my credit union which has never happened before. The car needed to be detailed(had just arrived on lot, was not listed in inventory yet) and had a smell of smoke which they gladly had the car fumegated through some type of process and the car was ready a few days later. Oh yeah, can't forget that they gave us a loaner car while waiting for them to tidy up our car. Tidying up our car involved replacing some plastic parts that had been damaged by previous owner and even involved painting a bumper piece which matched the bumper perfectly. Dealing with the finance office was very pleasant and of course they try to upsell you like any dealer but they were not overly pushy and answered all of our questions. Jose came into work early on two different occasions for us and went above and beyond to help us. He is a family man so we thank his family for his sacrifice of time. Also, this location has a very relaxing setting with comfortable seats and free beverages. Ok, so maybe thats not that important, but it made for a very "at-home" kind of feeling which I enjoyed. Typically, Im very "business is business and forget all the frills" but I almost didnt want to leave there when we were done. Thank you Jose, Clay, and the Toyota team, this was a great experience! Sincerely, Bryan Honeycutt More
This was a telephone purchase from Jose Martell and his Fort Bend Toyota Team. Jose's expertise in this field was a great asset in completing a purchase from a distance of 1800 miles away. As this vehicle Fort Bend Toyota Team. Jose's expertise in this field was a great asset in completing a purchase from a distance of 1800 miles away. As this vehicle will be exported the USA to Canada, Jose was very agreeable to facilitate the process with documentation etc. We will be taking delivery of the vehicle within the next week or so and look forward to meeting Jose and the Fort Bend Toyota Team. From our experience thus far we would highly recommend this Dealership as a top-rate source for one's automotive needs either new or used. More
I was pleasantly surprised by the level of professionalism shown by Clay Wilson and Jimmy Kirby, demonstrated the high quality of work, promptness and courtesy. Besides this dealership offered professionalism shown by Clay Wilson and Jimmy Kirby, demonstrated the high quality of work, promptness and courtesy. Besides this dealership offered the best price. More
I have always hated the car buying experience. This time I dealt with the Internet/Fleet department since I had already gotten an approved loan through my credit union. The entire experience was a good one I dealt with the Internet/Fleet department since I had already gotten an approved loan through my credit union. The entire experience was a good one. Everyone treated me professionally, courteously and answered all my questions and went out of their way to make me feel comfortable and get me any assistance needed. I had a good rate through my credit union, but they were able to do even better and we were able to rap the entire deal up quickly. Basically, I came in "just to look" and drove home in a new (to me -- Used 2010 Rav4) car. I have in the past and will definitely in the furture recommend your dealership. Thank you for making a dreaded experience a happy one!! More
The service was great. When we arrived a salesman greeted us right away, Garett asked the right questions and knew what we were looking for right away. All the employies were very friendly and helpful. We pu us right away, Garett asked the right questions and knew what we were looking for right away. All the employies were very friendly and helpful. We purchased a Toyota Tacoma and are very happy with our purchase! More
Great staff. They treated us with respect and sincerely appreciated our business. Everything was done as promised and they followed through.They respected my time and I would recommend this dealership to appreciated our business. Everything was done as promised and they followed through.They respected my time and I would recommend this dealership to anyone who may be shopping for a vehicle either new or used. More
Both my wife and I were extremely pleased with not only the outcome of the transaction (price and type of automobile) but also the quality of service exhibited by the above named employees in bringing the the outcome of the transaction (price and type of automobile) but also the quality of service exhibited by the above named employees in bringing the transaction to a conclusion. Ike was a great salesperson and Eric and Jimmy were instrumental in helping to close the deal. All employees were more than friendly and courteous. I would not hesitate to recommend the dealership, and these specific employees, to any one. More
I had a great experience at Toyota Fort Bend. Sherif Yousry was extremely friendly and spent a lot of time with me adressing all my concerns. He also presented me with many options and gave me his advic Yousry was extremely friendly and spent a lot of time with me adressing all my concerns. He also presented me with many options and gave me his advice which I think was very good advice. He recommended me the RAV4 over the Honda CRV and showed me ratings and videos explaining why the RAV4 is a better choice. This was very helpful for me. He also advised to go with a new car to benefit from the graduate rebate a 1000$ value. Also the finance manager was very helpful and explained to me all the available packages. I was also very happy with the finance plan he offered and I bought the extended warranty. There was also an iranian guy who helped me with the insurance which i think was a great deal. I even bought insurance for my existing car saving me 200$/year. Overall I was very satisfied with the experience and would definately recommend a friend and would definately come back if I need another vehicle. Regards Ibrahim More