Sterling McCall Toyota Fort Bend
Richmond, TX
Filter Reviews by Keyword
By Type
Showing 1,137 reviews
I love the new truck. Thanks for making it a painless process. Freddy and Trae were very friendly and fair and I got a very fair price on the truck. Overall great experience and I would recommend the d process. Freddy and Trae were very friendly and fair and I got a very fair price on the truck. Overall great experience and I would recommend the dealership to anyone. More
Let me begin by saying that over the past 19 years, I have only purchased Toyota vehicles for my family, a total of eight in all, each a different model. I am sold on the overall Toyota quality, durabi have only purchased Toyota vehicles for my family, a total of eight in all, each a different model. I am sold on the overall Toyota quality, durability and dependability. After test driving a number of new models, my recent purchase at Fort Bend Toyota was a "pre-selected" Lexus, and what a beauty it is. During the entire process, my salesman-Bernard Tate-was extremely friendly, courteous and helpful. He promtly replied to my calls and emails, and never pressured me once to make the sale. On our test drive, Bernard answered all my questions and illustrated all the design features in a highly professional manner. The entire staff at Fort Bend Toyota were very courteous throughout this process, including Cassie Hughey, the Finance Manager. Nothing but kudos to the entire team and I will certainly be coming back for sure. Thanks again Bernard. Regards, Gary More
After e-mailing about prices and trucks in stock, I drove to the dealership and was gree ted at the door by my salesman. He showed me the best match to my truck description and offered to bring other trucks to the dealership and was gree ted at the door by my salesman. He showed me the best match to my truck description and offered to bring other trucks in from out of town. Even though my trade-in was low-balled, as was expected, we reached numbers that I could accept. The paper work was quick and friendly. The ordering of an additional piece of equipment was easy and quick. Overall, it was a nice experience. More
I was a previous Toyota Camry owner. After shopping around to various dealerships of different car makers I decided that I wanted to stay with the purchase of another Toyota as my previous car was grea around to various dealerships of different car makers I decided that I wanted to stay with the purchase of another Toyota as my previous car was great. When I decided to go with another Toyota purchase, I went to various Toyota dealerships. Very unsatisfied with the sales personnel,not really willing to make a deal with me, I went online and Fredi Sanchez at Fort Bend Toyota responded very quickly to my e-mail. I went to Fort Bend Toyota to meet with Fredi about a car purchase deal he had told us about, I was able to get the car I really wanted for the same deal HASSLE FREE! Thanks to Fredi and Fort Bend Toyota to make the purchase of my new Toyota Avalon so easy. Thanks, Holly Bousquet More
Fabian was super super patient with us in the buying process. We were looking @ a 2011 Highlander (blizzard pearl) initially, and he had it ready to go in the SHADE so we can go look @ it as soon as we process. We were looking @ a 2011 Highlander (blizzard pearl) initially, and he had it ready to go in the SHADE so we can go look @ it as soon as we arrived. We didn't like the color so we were going back and forth on color combinations and options. Fabian was super patient and efficient in getting all the info necessary to make a proper decision. They gave us a slamming deal on a Crimson/Black leather 2011 highlander! Talked with other dealers in the Houston area and Fabian stood out from the pack! Go here for your next Toyota and talk to Fabian! More
Thank you for the Professionalism , during and after the sale of my new Camery. I found the dealership to be clean , friendly and efficent. Thank you again. Scott Roberts sale of my new Camery. I found the dealership to be clean , friendly and efficent. Thank you again. Scott Roberts More
If you want to buy a car in the 21st century, go see Fredi. He responds to emails quickly! He has a cell phone and is capable of responding via text message. If you want to keep your communication at yo Fredi. He responds to emails quickly! He has a cell phone and is capable of responding via text message. If you want to keep your communication at your own pace, Fredi is your guy. I don't like being hounded on the phone by salesmen trying to pull you back to the dealership. Fredi showed us the car we wanted, let us take all the time we needed, took us for a test drive and then shook our hand and let us go! Most salesmen I have dealt with would have tried to setup future phones calls or appointments to get us back. There was no pressure at all, I chose to come back to Fort Bend Toyota specifically to work and deal with Fredi. I am very happy with my purchase! More
Great Dealership. I would recommend to anyone. Jerry Koger was outstanding. Everyone was great and helpful. They even took great care of my parents who were with me while I was making the deal. That w Koger was outstanding. Everyone was great and helpful. They even took great care of my parents who were with me while I was making the deal. That was very nice. More
I live in the Dallas area and had been looking for a good used 2000-2003 Toyota Solara for my daughter, who just graduated high-school. After exhausting a Dallas area search using AutoTrader and CraigsList, used 2000-2003 Toyota Solara for my daughter, who just graduated high-school. After exhausting a Dallas area search using AutoTrader and CraigsList, I widened the AutoTrader search to 500 miles, locating a Silver 2003 SLE at Fort Bend Toyota, just outside of Houston. I called the Internet Sales number and left a voice-mail to see if it was still available... Clay Wilson called back within an hour. After talking with Clay several times, letting him know my situation, asking many questions via phone and numerous e-mails, a strong sense of trust was quickly established... he answered every question, took additional photos I requested, got some additional work done on the vehicle and sent new photos. In short, I got so confident working with Clay that I decided for both my daughter and I to fly down from Dallas to see the vehicle with about 90% confidence that we'd purchase it. Clay picked us up at Hobby Airport and brought us to the dealership, and before even seing the vehicle, I became impressed with Fort Bend's facility... very open and comfortable... clean with friendly people. We relaxed at a little bar for about 30 minutes, having some coffee and soda while waiting for the car to be detailed. When Clay took us to see it, it was parked just outside the doors in the shade, spotless inside and out, with a full tank of gas... he just handed us the key for a test drive, during which my daughter loaded up 6 CDs in the player to check it all out, and then cranked up the music. My 10% of doubt vanished after a few minutes of driving. After driving several miles both on and off the highway, we were headed back to the dealership when my daughter asked, "Dad, should I just leave the CDs in the player?" Yes, the CDs stayed in, and we enjoyed listening to them during the long, but very enjoyable drive back to Dallas in a lovely used vehicle. I have to say, I never, ever thought I'd buy a car over the internet, but it worked out really well working with Clay Wilson and Fort Bend Toyota! I feel lucky to have found them! Thanks so much for the courteous, friendly and personal service! Sincerely, Steve and Emily Jones More