Sterling McCall Toyota Fort Bend
Richmond, TX
Filter Reviews by Keyword
By Type
Showing 1,137 reviews
We were looking for a brand new truck and had some questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of p questions going into the dealership. Nay Htet met us as we approached the building and was very accommodating. He was very polite and respectful of pur budget and needs. He did not make us feel like he just wants the sale like other dealers, rather made us feel important and that he truly cared. He was very patient and explained everything to us and answered every question we had. In the end, we drove home a brand new truck and got the best deal in town as we have been comparing for weeks. Thanks Htet! More
Very informative on all aspects of the cars. From options to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! S to how much more per month if we changed models. Fabian is highly recommended and we will be purchasing again from him. Service was INCREDIBLE!! Steve & Tiff More
The people at Fort Bent Toyota were very accomodating. The had the best price as far as the purchase of a new vehicle. We did have a little snafu initially, but Mr. Tate, his manager, and Sal all did a ve The had the best price as far as the purchase of a new vehicle. We did have a little snafu initially, but Mr. Tate, his manager, and Sal all did a very good job in making sure all my wants were met. I was completely satisified with my car selection and financing!!! I ended up having a very good experience over all!!! More
The salesmen and the financial team have a great sense of business. Highly professional but at the same time friendly and familiar. The Fort Bend Toyota Team has enough experience and knowledge to clarify business. Highly professional but at the same time friendly and familiar. The Fort Bend Toyota Team has enough experience and knowledge to clarify all concern and to provide tools to take the better decision during the purchase. I’m a Mechanical Engineer, and Highly demanding in my shop. Mainly on cars investment. Definitely recommended this dealer to do a great business. More
Mr. Palmer was very knowledgeable about the product and took the time to show us all of the vehicle’s options and features. He answered all of our questions and was able to provide us the necessary insigh took the time to show us all of the vehicle’s options and features. He answered all of our questions and was able to provide us the necessary insight to assist us in making the decision between the different vehicles that we were considering. Harry was with us throughout the process, was very friendly, patient and always very considerate of our time and needs. Mr. Kirby was very personable and knowledgeable about the products as well. He made the paperwork easy and got us a better rate than our bank offered! We are very satisfied with the experience and will recommend Fort Bend Toyota to our friends and family. Note: Below it states to check the box if I am not associated with a dealership, past or present. I am not currently associated with any dealers; however, I managed a TRAC department at Clint Newell Auto Group (36082)in Oregon for several years. That dealership is in no way related to Fort Bend Toyota. Having had worked at such a reputable dealership for so many years makes me more critical of other dealers; therefore, I filled this out and hope that my experience with Fort Bend Toyota will not be disregarded. More
The overall buying experience was very good, and the service and attentiveness provided by both Clay and David was really great. Typicall car buying gets into anxieties, misinformation, forced decisi service and attentiveness provided by both Clay and David was really great. Typicall car buying gets into anxieties, misinformation, forced decisions making a strerssful experience. But working with David & Clay was entirely different. They provided all the information, as well as gave all the time to reach decision without pushing for it. I would definately recommend Fort Bend to others. More
Huy met us in the parking lot as we arrived; very polite and friendly; he gave us a test-drive of the RAV4. Peter gave us a test-drive of 2011 Prius and explained new features compared to our present 2005 and friendly; he gave us a test-drive of the RAV4. Peter gave us a test-drive of 2011 Prius and explained new features compared to our present 2005 Prius; added $1500 to our trade-in value during price negotiations. Cassie offerred to match our credit union's 2.9% financing but after we purchased the extended warranty, she lowered our interest rate to 1.85% for 60 months. The entire visit took about 5 hours from arrival to financing, but we're pleased with the friendly team and the new 2011 Prius that we purchased and drove home the same day! More
What an awesome dealership. Jerry searched high and low for my car and found it!!! A pleasure to deal with from start to finish. Thank you Fort Bend Toyota for having people like Jerry at your dealership for my car and found it!!! A pleasure to deal with from start to finish. Thank you Fort Bend Toyota for having people like Jerry at your dealership!! More
Very Friendly, intelligent and responsive to my suggestions which enabled my wife and I to make a decision regarding our choice of two available vehicles that we were interested in. For me the car suggestions which enabled my wife and I to make a decision regarding our choice of two available vehicles that we were interested in. For me the car sells itself. The cars were very clean. The friendly, responsive service was a definite plus. The wait to finalize the deal was long but circumstances were that several sales must have happened near the same time so it took longer than usual to get to the final stage. The full tank of gas was great. We made it home late but safe. I bought a trailer wiring kit on Amazon to finish the tow bar trailer wiring myself, which should be pretty easy. Thanks Sherif, you did good... D. Mosig, DO More
I received email from USAA recommended dealer. called 35 mins to close on Saturday. He had car @ front to view, price was what was quoted and lower than other 5 dealers checked, plus they did not charge fo mins to close on Saturday. He had car @ front to view, price was what was quoted and lower than other 5 dealers checked, plus they did not charge for tinting since it had been dealer installed but not included on my quote, did financing paperwork and received advertised interest rate plus gave us an additional discount on extended service contract (esc) for buying from their "sister" company within the group last year and informed us how to have the esc deductible waived. In and out in about 90 mins with not one problem. Definitely would recommend this dealership, sales and finance team if looking for new Toyota vehicle. Was loyal a Chevy client until these two experiences making me reassess. More