Sterling McCall Toyota Fort Bend
Richmond, TX
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Both Curt and Peter went above and beyond in trying to place us into a new vehicle that we were happy with. They were both very curteous, friendly and professional. They also had great patience in workin place us into a new vehicle that we were happy with. They were both very curteous, friendly and professional. They also had great patience in working with us until we found something that worked for us. I really like the atmosphere of this dealership and would highly recommend it to others. Thanks for making this a good experience for us. More
I still feel like I could have gotten a little bit better price, always aod and always will. Sam was a very good saleman; answered my questions, went beyond what was needed and tired to make the process as price, always aod and always will. Sam was a very good saleman; answered my questions, went beyond what was needed and tired to make the process as painless as possible. More
During my 1st conversation with Daniel Fleming, I told him to find out information on 2 different Prius he had on the lot and call me back. I didn't care when he called me back as long as he did so when h him to find out information on 2 different Prius he had on the lot and call me back. I didn't care when he called me back as long as he did so when he said he would. He fulfilled that promise and was nothing less than courteous throughout my buying experience. He even sent a picture of one of the cars to my phone. I can be a real jerk when it comes to buying a vehicle. This is my way of showing them that I mean business! Daniel never even flinched and helped me with every turn. I truly appreciate his professionalism, patience, and sense of humor. I may look like a dork in my 2008 Prius but at 48mpg, who cares?!? More
David Morris did everything he could to help us while car shopping. He was straightforward from the beginning and worked with us to make sure the car I wanted was within my price range. Also, the rest of t shopping. He was straightforward from the beginning and worked with us to make sure the car I wanted was within my price range. Also, the rest of the employees were very friendly while we were there. We had visited several other car dealerships that day and none of them as pleasant. Thanks! More
From Mike Shaw to Daniel Fleming everyone was fantastic!! Thank you for the best care and service!I appreciate the care given to my mother in buying my trade in she was very nervous but was put to ease by Da Thank you for the best care and service!I appreciate the care given to my mother in buying my trade in she was very nervous but was put to ease by Daniel. More
Great teamwork by Fort Bend Toyota! Sales and Finance worked extremely well together, all were professional, polite, customer focused, honest and candid. No pressure sales from them at all. Garrett has worked extremely well together, all were professional, polite, customer focused, honest and candid. No pressure sales from them at all. Garrett has done outstanding follow up! More
I wrote a review almost 2 months ago and was sent a "response" from Mr. Wilkinson stating that the Weather Gard mats that were suppose to be given to me at time of purchse, were no longer available... "response" from Mr. Wilkinson stating that the Weather Gard mats that were suppose to be given to me at time of purchse, were no longer available... after I was put off for 2 months without any reason as to why I hadn't received my mats. Mr. Wilkinson said he would be contacting me. It has now been 3+ months since I bought my vehicle and still no resolution to my issue and no contact from anyone at Fort Bend Toyota to attempt to do anything for me. I would probably just blow this off, but there were little issues with the vehicle that are not that little, but I was told to choose to have them fixed or get the floor mats. I trust when someone says they are going to do something and then when they not only don't do what they say they will, but pretend I don't exist, then that is just unprofessional! I will not recommend Fort Bend Toyota and I will let everyone know that and why. More
We were in the market for a good used Toyota; but now that the 2012's are coming out, "Ike" showed us how we could purchase a brand new Toyota Camry instead of a used one. I was thrilled with the idea s that the 2012's are coming out, "Ike" showed us how we could purchase a brand new Toyota Camry instead of a used one. I was thrilled with the idea since I had bought a Toyota Camry from this dealership back in 2000 and it proved to be a great car. I really wanted a new car, but didn't think I could afford one - Toyota's 0% interest plan for 60 months allowed me to come home with that new Camry! Thanks to Ike for his patience with me as we went through the paperwork! I will definitely recommend Ike and Fort Bend Toyota to my friends and family. I never felt the high pressure sales pitch that I've experienced at other car dealerships. Not only was the staff friendly, but the lobby was large enough to not feel cramped and the bathrooms were CLEAN!!! Our Finance Manager, Eric Johnson, helped us to get those payments where we needed them. He was a very pleasant young man and didn't pressure us into purchasing anything we didn't want. I've never had a salesperson like Ike, he was very thorough in explaining all the knobs and buttons! He took extra time with us to explain how every single thing works on our new car. How nice not to have to look up everything in the book! He even explained which books or booklets contained the information he was showing us. Best of all, he didn't freak out when we said we had to go get some lunch but we'd be back. Most salesmen know that once a prospective customer leaves the lot, they might not come back, so they really high pressure you into staying. But, he just said, "okay, see you when you get back." We ate our lunch and discussed which car we really would like to have and returned to the dealership and Ike continued working with us and answered all our questions. Ike helped us to have a GREAT experience in buying our new car! NEED A NEW CAR - GO SEE IKE!!! More
It has been 20 years since I had a new car buying experience that was so good. It was a pleasant transaction, they had the car my mother wanted, Jerry gave the best price of any dealer I checked fr experience that was so good. It was a pleasant transaction, they had the car my mother wanted, Jerry gave the best price of any dealer I checked from Dallas to Austin to San Antonio to Houston. It was a 2.5 hour drive for us from Austin area and well worth it. No games to play here like you have at most dealerships. This was more like a dream than buying a car, everything went exactly how I wanted, they even have better coffee than other dealers! Fort Bend Toyota is lucky to have Jerry Koger with them, this is the only place you need to go for your Toyota shopping needs. More
I highly recommend Fort Bend Toyota. They found the truck that I wanted when two other dealers basically didn’t want to take the time to look around for what I wanted. One told me that it would take weeks th that I wanted when two other dealers basically didn’t want to take the time to look around for what I wanted. One told me that it would take weeks the other tried to sell me something I didn’t want that was in his stock. Both Jim Wilkinson and Nay jumped right in, found what I wanted in Austin TX, then had it delivered quickly. The paperwork and delivery went great and I drove out in my new Tacoma a very happy customer. Would defiantly recommend this dealership to my friends. More