Sterling McCall Toyota Fort Bend
Richmond, TX
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Thank you for the Professionalism , during and after the sale of my new Camery. I found the dealership to be clean , friendly and efficent. Thank you again. Scott Roberts sale of my new Camery. I found the dealership to be clean , friendly and efficent. Thank you again. Scott Roberts More
If you want to buy a car in the 21st century, go see Fredi. He responds to emails quickly! He has a cell phone and is capable of responding via text message. If you want to keep your communication at yo Fredi. He responds to emails quickly! He has a cell phone and is capable of responding via text message. If you want to keep your communication at your own pace, Fredi is your guy. I don't like being hounded on the phone by salesmen trying to pull you back to the dealership. Fredi showed us the car we wanted, let us take all the time we needed, took us for a test drive and then shook our hand and let us go! Most salesmen I have dealt with would have tried to setup future phones calls or appointments to get us back. There was no pressure at all, I chose to come back to Fort Bend Toyota specifically to work and deal with Fredi. I am very happy with my purchase! More
Great Dealership. I would recommend to anyone. Jerry Koger was outstanding. Everyone was great and helpful. They even took great care of my parents who were with me while I was making the deal. That w Koger was outstanding. Everyone was great and helpful. They even took great care of my parents who were with me while I was making the deal. That was very nice. More
I live in the Dallas area and had been looking for a good used 2000-2003 Toyota Solara for my daughter, who just graduated high-school. After exhausting a Dallas area search using AutoTrader and CraigsList, used 2000-2003 Toyota Solara for my daughter, who just graduated high-school. After exhausting a Dallas area search using AutoTrader and CraigsList, I widened the AutoTrader search to 500 miles, locating a Silver 2003 SLE at Fort Bend Toyota, just outside of Houston. I called the Internet Sales number and left a voice-mail to see if it was still available... Clay Wilson called back within an hour. After talking with Clay several times, letting him know my situation, asking many questions via phone and numerous e-mails, a strong sense of trust was quickly established... he answered every question, took additional photos I requested, got some additional work done on the vehicle and sent new photos. In short, I got so confident working with Clay that I decided for both my daughter and I to fly down from Dallas to see the vehicle with about 90% confidence that we'd purchase it. Clay picked us up at Hobby Airport and brought us to the dealership, and before even seing the vehicle, I became impressed with Fort Bend's facility... very open and comfortable... clean with friendly people. We relaxed at a little bar for about 30 minutes, having some coffee and soda while waiting for the car to be detailed. When Clay took us to see it, it was parked just outside the doors in the shade, spotless inside and out, with a full tank of gas... he just handed us the key for a test drive, during which my daughter loaded up 6 CDs in the player to check it all out, and then cranked up the music. My 10% of doubt vanished after a few minutes of driving. After driving several miles both on and off the highway, we were headed back to the dealership when my daughter asked, "Dad, should I just leave the CDs in the player?" Yes, the CDs stayed in, and we enjoyed listening to them during the long, but very enjoyable drive back to Dallas in a lovely used vehicle. I have to say, I never, ever thought I'd buy a car over the internet, but it worked out really well working with Clay Wilson and Fort Bend Toyota! I feel lucky to have found them! Thanks so much for the courteous, friendly and personal service! Sincerely, Steve and Emily Jones More
This was an awesome experience compared to my previous experiences with car dealers. Jose Martell was our salesman and we had requested him based on a reference from a friend. When we went into the dealer experiences with car dealers. Jose Martell was our salesman and we had requested him based on a reference from a friend. When we went into the dealer Jose was not in yet, but a very friendly Clay Wilson called Jose to let him know we were there and then showed us around while we waited. While looking around we found the Toyota Rav4 that we purchased and we were able to complete the deal when Jose arrived. We financed the car through Toyota and actually got a better interest rate than my credit union which has never happened before. The car needed to be detailed(had just arrived on lot, was not listed in inventory yet) and had a smell of smoke which they gladly had the car fumegated through some type of process and the car was ready a few days later. Oh yeah, can't forget that they gave us a loaner car while waiting for them to tidy up our car. Tidying up our car involved replacing some plastic parts that had been damaged by previous owner and even involved painting a bumper piece which matched the bumper perfectly. Dealing with the finance office was very pleasant and of course they try to upsell you like any dealer but they were not overly pushy and answered all of our questions. Jose came into work early on two different occasions for us and went above and beyond to help us. He is a family man so we thank his family for his sacrifice of time. Also, this location has a very relaxing setting with comfortable seats and free beverages. Ok, so maybe thats not that important, but it made for a very "at-home" kind of feeling which I enjoyed. Typically, Im very "business is business and forget all the frills" but I almost didnt want to leave there when we were done. Thank you Jose, Clay, and the Toyota team, this was a great experience! Sincerely, Bryan Honeycutt More
I have been going to the Fort Bend Toyota Dealer for a few years now. I can say without question, that I have enjoyed each and every visit. I have purchased several vehicles over the past few years and few years now. I can say without question, that I have enjoyed each and every visit. I have purchased several vehicles over the past few years and each and every one of them has been an exceptional one. Jerry Koger, has been a very valued reason for our return visits along with the entire Finance staff. I have been treated with complete courtesy and treated the same way each and every time. The Toyota products we have purchased, have been exceptional, and I have sent several friends to this Dealer to purchase their vehicles. The Finance staff and I have also become familiar with each other and they have been as good as any staff I have done business with. I have purchased several different autos from different Dealers over the past and Fort Bend Toyota, remains top on my list. In all, I am extremely pleased with all aspects of Fort Bend Toyota. Jerry Dockum More
Sherif and Jim put up with me for 3 months and I finally made the decision to do something. They had tremendous patience, I got a great deal and an awesome Truck! I kind of miss seeing them! Awesome represe made the decision to do something. They had tremendous patience, I got a great deal and an awesome Truck! I kind of miss seeing them! Awesome representatives of Fort Bend Toyota! I initially found it difficult to not purchase what I thought was an American Made vehicle (Chevy/Ford/Dodge) but once I did my homework the truck sells itself... but I have to question why I had to do so much research on my own and why I don't see more marketing pointing out this is one of the top AMERICAN MADE vehicles or vehicles that support AMERICAN JOBS and AMERICAN WORKERS and that Ford and Chevy/GMC do not. I realize Dodge can compare but lets face it, Dodge trucks don't hold a candle to Toyota trucks! I looked at Chevy an Ford Trucks pretty hard as well and they can't compare to the Crew Max and I think Toyota Marketing should really be focusing on interior comparisons... I have also noticed that TUNDRA drivers have a wave thing going on, I get a wave every time I pass one going the opposite direction... reminds me of driving down a country road. I have big plans for my Tundra with my family and you guys should be promoting this vehicle as such... I think you guys could take over the market in 4 door trucks if you would realize you have the best one on the market in several ways and market it as such. More
This was a telephone purchase from Jose Martell and his Fort Bend Toyota Team. Jose's expertise in this field was a great asset in completing a purchase from a distance of 1800 miles away. As this vehicle Fort Bend Toyota Team. Jose's expertise in this field was a great asset in completing a purchase from a distance of 1800 miles away. As this vehicle will be exported the USA to Canada, Jose was very agreeable to facilitate the process with documentation etc. We will be taking delivery of the vehicle within the next week or so and look forward to meeting Jose and the Fort Bend Toyota Team. From our experience thus far we would highly recommend this Dealership as a top-rate source for one's automotive needs either new or used. More
I was pleasantly surprised by the level of professionalism shown by Clay Wilson and Jimmy Kirby, demonstrated the high quality of work, promptness and courtesy. Besides this dealership offered professionalism shown by Clay Wilson and Jimmy Kirby, demonstrated the high quality of work, promptness and courtesy. Besides this dealership offered the best price. More
I have always hated the car buying experience. This time I dealt with the Internet/Fleet department since I had already gotten an approved loan through my credit union. The entire experience was a good one I dealt with the Internet/Fleet department since I had already gotten an approved loan through my credit union. The entire experience was a good one. Everyone treated me professionally, courteously and answered all my questions and went out of their way to make me feel comfortable and get me any assistance needed. I had a good rate through my credit union, but they were able to do even better and we were able to rap the entire deal up quickly. Basically, I came in "just to look" and drove home in a new (to me -- Used 2010 Rav4) car. I have in the past and will definitely in the furture recommend your dealership. Thank you for making a dreaded experience a happy one!! More