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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,336 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,336 reviews

July 01, 2025

I had the best experience purchasing my 2025 Toyota Land Cruiser at Fort Bend Toyota! From start to finish, the process was smooth, professional, and incredibly fast. I was originally told to expect a 3-mon More

by LaShanda Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fraz Sarwar, David Pham, Bibin Thomas
June 30, 2025

Excellent service. Friendliness. Delicious hot drinks. I have been having my maintenance services there for Iong time. Thank you . More

by rrarrom@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
June 28, 2025

Went in for an oil change and the service was great, but I felt like they were trying to scam me. They told me that I needed to replace my engine drive belt but they didn’t know that I had just replaced it More

by astrid.garcia0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 01, 2025 -

Sterling McCall Toyota Fort Bend responded

We're sorry to hear about your experience, and we truly appreciate your feedback. Please email me at kjeon@fortbendtoyota.com so I can assist you personally. Thank you.     Kevin Jeon Service Manager

June 28, 2025

Excellent service and great dealer. My advisor explained everything to me about the service and the price clearly. More

by bernardantoniopanganiban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarick
Jun 30, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2025

Advisor , Kevin , and eve the manager are awesome! They definitely take care of their customers. Quick and great service. Thank you More

by jessy.rivera1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , eve , Oscar chamagua
Jun 30, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

Thank you True for all your help today! I appreciated you staying until I got there this evening to pick up my Highlander. More

by Elizabethfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True
Jun 27, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

As always Omar Garcia provides great service and the dealership is always great. Quick and very precise. More

by strike392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
Jun 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2025

Repair was excellently done and representative was professional with all the explanations of job done. More

by akinmayo2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles 417892
Jun 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2025

Went to Oil Change, Inspection and Tire Rotation. Mr. Tariq's customer service is best. He is very nice. He explained everything according to my requested services. Thank you Mr. Tariq for your help. More

by Faizan Alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
Jun 26, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Faizan, we're happy you found Tariq to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

They hire good people to care for their customers. Going there is always a pleasant experience. It really is! More

by gpfalzg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Jun 26, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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