Sterling McCall Toyota Fort Bend

Adian was thorough and completed the safety check. I did not have an appointment for a tire check since the light was staying on. I did not have an appointment for a tire check since the light was staying on. More

professionals , efficient, convenient , experienced representative Rey, which are the reasons we went to this dealer for maintenance representative Rey, which are the reasons we went to this dealer for maintenance More

The adviser Anthony was very professional and had my work completed and me on my way faster than any other visit that I have been there. completed and me on my way faster than any other visit that I have been there. More

Always a pleasure to have our cars serviced at this dealership. No waiting for service representatives and work is done as soon as possible. dealership. No waiting for service representatives and work is done as soon as possible. More

It was a pleasant experience. Steven the consultant was very professional, attentive, and straightforward. I’ll be back. Steven the consultant was very professional, attentive, and straightforward. I’ll be back. More

Good recommendation, and they do not force sales Manning. I would suggest tire rotation should be a ten dollars if it's oil change $20, it's good if it's only for the rotation service. I would suggest tire rotation should be a ten dollars if it's oil change $20, it's good if it's only for the rotation service. More

I recently brought my truck in for its 25,000-mile service. Following a three-hour wait, I drove home only to experience a rubbing sensation. The steering pulls and jerks when turning, which nearly re service. Following a three-hour wait, I drove home only to experience a rubbing sensation. The steering pulls and jerks when turning, which nearly resulted in an accident. I promptly returned to the dealership's service department. Upon driving my truck, my service advisor experienced the same issue and consulted with the technician, suggesting it may be due to offset. I requested that they rectify the situation. Then, Kevin Jeon, the service driver manager, drove the truck and claimed everything was fine. We took a test drive together, during which he surprisingly stated that the issue had resolved itself. When I inquired about the cause of the problem, he replied, "I don't know," which I found to be an unsatisfactory response from a service driver manager. Kevin Jeon's approach of hiding and cleaning up issues without resolving their root causes warrants consideration of a role change, potentially to a position focused solely on cleaning. I found Eliosel Figuer, my service advisor, to be more professional than Kevin Jeon. Eliosel thoroughly explained everything in a proper manner. He is a very respectful and knowledgeable individual. More

Today was great ! Just went in for an oil change. The price was very good with a coupon. Thr Service Rep, Aidan, was very courteous and efficient, as well as resp Just went in for an oil change. The price was very good with a coupon. Thr Service Rep, Aidan, was very courteous and efficient, as well as respectful. Had an excellent cup of coffee and relaxed. My car was ready fairly quickly. Also was happy to get the same day appointment. So great experience today !!! More