Sterling McCall Nissan

Maintenance appointment Very good customer service. Rigoberto kept me informed of status of work being done. Comfortable waiting area with WiFi. The car wash was an added pe Very good customer service. Rigoberto kept me informed of status of work being done. Comfortable waiting area with WiFi. The car wash was an added perk. More

Great! Top of the line service. Very good communication concerning my Juke. Marcus stayed in touch and gave me daily updates about my car. Great job ! Top of the line service. Very good communication concerning my Juke. Marcus stayed in touch and gave me daily updates about my car. Great job ! More

Service Excellent customer service and very knowledgeable. I also received a complimentary wash for my car and that was awesome! Ivan also said that my batter Excellent customer service and very knowledgeable. I also received a complimentary wash for my car and that was awesome! Ivan also said that my battery was kinda low so he said he would replace it with no charge because it still had warranty and that was very nice as well. More

It was great Nissan is a great company with nice service which I may recommend others to go there and check out the cars and maybe get the one you like Nissan is a great company with nice service which I may recommend others to go there and check out the cars and maybe get the one you like More

Car inspection Excellent customer service every time. Also gave me a free car wash and refilled washer fluid for free. Everything done in a timely manner. Highly rec Excellent customer service every time. Also gave me a free car wash and refilled washer fluid for free. Everything done in a timely manner. Highly recommend this location More

Saleman very nice Good deal. I'm thank you very much that saleman help me choose the best car & the price met my purchase. I very recommand to my friends and my family! Good deal. I'm thank you very much that saleman help me choose the best car & the price met my purchase. I very recommand to my friends and my family! More

Deceitful practice Deceitful service!! Me and my gf are a repeat customer at this dealership. We both lost our vehicles during hurricane Harvey and went there do get a Deceitful service!! Me and my gf are a repeat customer at this dealership. We both lost our vehicles during hurricane Harvey and went there do get a Nissan Rogue SL to replace the one we lost. We were told they can get the color and trim level of the model we want so we went ahead and made the deal. After spending 6 hours in this dealership, went thru finance, signed all the paperworks necessary, our sales lady came and told us that she cannot get us the vehicle we want until next Monday! We went to have a conversation with their sales manager by the name of Mark. We tried to explain to him the situation, what we were told, what actually took place. I told him they shouldn't have gotten us thru finance if there is no car, how can we sign off on over 33k of finance without the actual vehicle? Instead of explaining and informing us on what they can do to make this situation right the sales manager gave us an attitude and cancelled our deal! We were not buying a basic model mind u. I guess this dealership made too much money to prioritize customer service. Our first experience with sterling was awesome and hassle free, now a year later we came back as repeated customer and end up got treated like trash. Very disappointing to say the least More

2013 Nissan Altima The staff at sterling Nissan are professional and friendly. The environment is clean and welcoming, which makes the wait comfortable. Thank You for The staff at sterling Nissan are professional and friendly. The environment is clean and welcoming, which makes the wait comfortable. Thank You for the great service. More

Excellent Service and Salea After Harvey My husband and I needed to purchase another vehicle after I lost mine in Hurricane Harvey. Working with Clarence was great, and he was very empathetic My husband and I needed to purchase another vehicle after I lost mine in Hurricane Harvey. Working with Clarence was great, and he was very empathetic during a stressful time. He never pressured us into making a decision, and gave us all the information we asked for (including about financing). We ended up buying a 2017 Nissan Rogue, new. The dealership even fixed a large scratch on the back bumper two days after the sale, with no hassle! Definitely sticking with Sterling McCall for all our purchases as long as we're in Houston! More

Their services are fast! Their prices are competitive and they keep good inventory. Their leasing services are fast. Billy was good and picked me up as my car was flooded dur Their prices are competitive and they keep good inventory. Their leasing services are fast. Billy was good and picked me up as my car was flooded during Harvee More