Sterling McCall Nissan
Stafford, TX
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Very nice very helpful I like that dealer ship very friendly n nice Sair was very helpful excellent service explain how to work the systems of the car hthank you good job I like that dealer ship very friendly n nice Sair was very helpful excellent service explain how to work the systems of the car hthank you good job More
New Maxima owner! Sameer was an awesome salesperson. Very easy and convenient working with Nissan. I had a very positive experience at Nissan and will definitely be doi Sameer was an awesome salesperson. Very easy and convenient working with Nissan. I had a very positive experience at Nissan and will definitely be doing business with them again in the future. More
Always good deals They dont give you the run around. Are straight to the point dont male you feel pressured. Heloed me to the best of their ability. Overall awsome car They dont give you the run around. Are straight to the point dont male you feel pressured. Heloed me to the best of their ability. Overall awsome car buyimg experince More
Horrible finance for returning calls 2016 purchase the first platinum maxima from them in June 2015. went in to cancel gap insurance in Nov.2016 No check as of today 1/2017 called severa 2016 purchase the first platinum maxima from them in June 2015. went in to cancel gap insurance in Nov.2016 No check as of today 1/2017 called several times no return call from finance horrible. Traded maxima for 2017 pathfinder at clear lake Nissan better customer service and finance. More
Great Deal! The manager Cory is quick, straight focusing on deal, no game, no hassle. He give us the best final offers than any other dealers in town. Highly reco The manager Cory is quick, straight focusing on deal, no game, no hassle. He give us the best final offers than any other dealers in town. Highly recommended to all! More
sales manager Went to Sterling McCall to look at a Pathfinder Premium knowing what I wanted and found it , so went to my bank and got a 2.9 % rate and bank gave me Went to Sterling McCall to look at a Pathfinder Premium knowing what I wanted and found it , so went to my bank and got a 2.9 % rate and bank gave me a blank check to paid for vehicle. I than went back to sterling mccall after my husband call and spoke to salesperson and salesperson told him to come by and he will let us see the pathfinder more closely or test drive . Well we went in after work and met with sales person and like I said we had already choose with who we were going to finance the vehicle with and the sales guy also knew BUT he gets his sales manager they try to convince us to finance it with them and so I told them if they could match the bank rate than maybe we would do it . Well the sales guy and sales manager was taking too long and we had told them that we had people working at our house and we couldnt wait for them But they kept asking for 10 Minutes which was turning into 30 mins. So I decided to go look for them and tell them that I was just wanted to have my bank finance it and What I got from sales manager with a tone in voice was I REALLY DONT CARE WHO YOU FINANCE WITH . Well that was the time for me to get the xxxx out of that place where theres people who dont care But they have you waiting there for them for hrs . Got my purse and my told my husband to lets got out of here and as soon as we headed to doors the sales guy and manager come running after us trying to stop us . But My husband told them that I wasnt happy with their I dont care attitude and we were not going to buy nothing from them. So we left . The only thing I can say Is THANK YOU to sales manager because that week we purchase our pathfinder at GILLMAN Nissan in Rosenberg and had the best experience with them . So your lookin for vehicle go to Gillman Nissan. They really CARE about you More
Good service, Bad Business For three months I've been waiting on someone from Sterling McCall Nissan to contact me about a part that I ordered for a recently purchased vehicle. For three months I've been waiting on someone from Sterling McCall Nissan to contact me about a part that I ordered for a recently purchased vehicle. After being given the runaround, on THREE separate occasions, I've decided to demand a refund for the service not performed by the dealership. Not to my surprise I was denied a refund and asked if I could WAIT once again for them to install the part, this time at my home. Problem is I live in Fort Worth. Time is extremely valuable to me and I'm forced to do something that I've never been pushed to do, Call the Police. If you're buying a car from this place get everything that you paid for up front and you're experience may be pleasant. However, if you're told that you have to come back to get something installed, beware! More
Very Frustrated Potential Customer Be very careful when you purchase any vehicle at the dealership. My nightmare started 3 days ago. I sent a request for availability of a 2012 Dodge Gr Be very careful when you purchase any vehicle at the dealership. My nightmare started 3 days ago. I sent a request for availability of a 2012 Dodge Grand Caravan SE, that I was going to purchase for Nehemiah's Wall of Crosby for transportation . I was told the vehicle was available, I was contacted by Aaron Novak , I went to see the van and was pleased with the vehicle . I informed him that I would return the next day for a test drive; however, upon returning Mr. Novak informed me that the vehicle was in use by someone else and it should return on Wednesday night 5/4/2016. I contacted him the morning of 5/5/2016 and was told the vehicle was on the lot and all I had to do was to submit an application. I called him and asked again was the vehicle on the lot and I was on my way to sign the papers. He informed me that my application had been approved . Upon arrival to the dealership I was informed that the vehicle that I had been approved for had been sold and he was to fond me another one of the same value. Of course there were none available; but, there was a brand new 2015 Dodge van I could purchase for much more than I had wanted . I really don't know what type of tactic these dealerships are using know now to frame you into purchasing their vehicles. I am so frustrated and angry . The right thing to do is to inform your customer . I WILL NEVER REFER ANYONE TO THIS DEALERSHIP. THERE IS NOTHING FAIR ABOUT THEM, IT'S A SCAM More
Service staff is fantastic! My service advisor was great the staff was very friendly and helpful! really organized, upfront, honest and customer focused! I went in for oil change My service advisor was great the staff was very friendly and helpful! really organized, upfront, honest and customer focused! I went in for oil change and inspection service. They not only performed the service quickly but also made cost saving suggestions! Will definitely be back! More
Great Customer Service My overall experience was excellent. Service and customer service was beyond my expectation. John Murphy took care of us from the start and explained My overall experience was excellent. Service and customer service was beyond my expectation. John Murphy took care of us from the start and explained everything well and fixed all 3 issues that my pathfinder had. Customer service is the main reason why I chose Sterling McCall Nissan to purchase my vehicle last yr and brought my sister here to buy another new pathfinder 3 weeks ago. I would highly recommend anyone who want to buy Nissan to this dealership as well as servicing. Thank you and keep up the good work! More