Sterling McCall Nissan

REALLY great service and pricing! I just bought a REALLY great service and pricing! I just bought a brand new Juke form Sterling McCall Nissan and could not be happier. My Credit Union has a car b REALLY great service and pricing! I just bought a brand new Juke form Sterling McCall Nissan and could not be happier. My Credit Union has a car buying program to obtain pre-arranged pricing for members. I was matched with Armando (sales agent) at Sterling McCall and can sincerely say that this was far and away the best purchase experience I have EVER had. He showed me exactly what I wanted and treated me with the greatest respect, integrity, warmth, and professionalism. The sales manager on duty was Mark who also went out of his way to make us as happy and comfortable as humanly possible. There were none of those shady tactics that make people hate buying cars – just really professional people trying to offer the best experience they can to their customers. Further, the financing manager, Shaq, was informative and friendly with NO pressure or attempts to up-sell at the last minute. Just a clear statement of all the options as the deal came to a close. If you want a Nissan – THIS is your place!! More

I can’t say enough about the staff over at Sterling McCall Nissan…especially Fernando. From the time I first contacted him about their online inventory, he stayed in constant contact with me. Even afte McCall Nissan…especially Fernando. From the time I first contacted him about their online inventory, he stayed in constant contact with me. Even after knowing I was dealing with other dealerships to compare prices, he never gave up on me. As he worked the numbers, he had his best salesman Benjamin, show me the vehicles. He had a cart and drove me around the lot to pick out vehicles. Offered us beverages and provided the HIGHEST level of customer service! (Unlike the other dealership Baker Jackson Nissan who makes you walk the lot and their salesmen don’t even want to walk. TERRIBLE!) Back to Sterling McCall. Those guys gave me an excellent deal on 2013 Versa SL and gave me top dollar for my trade in! My daughter was so happy to get it!!! I had to go through a horrible experience to receive my blessing. Fernando and Benjamin is a God sent!!! Not to mention Corey in finance. He was such a nice young man. Thank you sterling McCall!!! I will refer all my friends to you guys! More

I was pleased with my overall service experience. The employees were able to answer my questions and worked with me to get exactly what I wanted in my car. employees were able to answer my questions and worked with me to get exactly what I wanted in my car. More

All the staff at Sterling McCall Nissan was great. Though I was tough and maybe hard to handle, everything worked out just right. I would tell any of my friends where to buy their next car... Though I was tough and maybe hard to handle, everything worked out just right. I would tell any of my friends where to buy their next car... More

Shelby was a great salesperson. We didn't get the deal done on the first but he kept working with us and we were able to close out the deal a couple days later. Great experience overall. done on the first but he kept working with us and we were able to close out the deal a couple days later. Great experience overall. More

Upon our arrival to the dealership we were meet by Shelby Allen who was very curteous and well dressed. We explained to him what we were looking for as well as the price range and color. He pointed out som Allen who was very curteous and well dressed. We explained to him what we were looking for as well as the price range and color. He pointed out some models, we took a test drive and the rest is history. I must say that Shelby went above and beyond to ensure we were happy with our purchase. When we got home and started to admire our purchase we noticed that we didn't have a cargo cover. I immediately called Shelby to inquire about the cargo cover and was told, much to my dismay, that this particular model was not equipped with one (SUVs in this price range should be equipped with a cargo cover). When I finally calmed down Shelby told me he would order one for me. My response, how much is that going to cost me. Shelby said, he'd look into it and let me know. Well, he ordered the cargo cover and when it came I received a call, and much to my delight, it was free and in he threw in a key cover and key chain to boot. He has my vote as employee of the month. More

Purchased a new car for my mother early last month. The sales rep. Shelby did an excellent job listening to what our needs were and showing us various cars around. In the end we ended up with a 2012 Nissan sales rep. Shelby did an excellent job listening to what our needs were and showing us various cars around. In the end we ended up with a 2012 Nissan rouge that my mother completely loves. I vouch for their service. More

I've been to different dealerships for my new car purchase. I liked this dealer more because I felt they were honest with their selling experience. They were very friendly and helpful. I liked the fi purchase. I liked this dealer more because I felt they were honest with their selling experience. They were very friendly and helpful. I liked the finence guy a lot because he was very helpful. More

Perhaps the worst new car buying experience imaginable. The salesmen at Sterling McCall are rude, stealthy, and flat out liars. Even worse are the managers. During my visit, I negotiated with a sales man f The salesmen at Sterling McCall are rude, stealthy, and flat out liars. Even worse are the managers. During my visit, I negotiated with a sales man for about an hour. During which he went back and forth multiple times and we finally reached a deal. After going through all the steps the salesman came back and said "there was a mistake and he cannot sell us the car at that price".He then offered another car to sell with incredible fees attached. This was followed by numerous other deceptive practices. This dealership will pull every trick in the book to scam you for as much money as possible. Avoid this dealership at all costs. If you do proceed to go here, use extreme caution and especially watch for the bait and switch the salesmen and managers will pull. These guys are experts at such trickery. I do not believe this is how business should be done in Texas and I would not advice supporting such an establishment. More

The sales department is fine. The service dept is an absolute nightmare. It has always taken 3-4+ visits for them to fix a single problem (and that is on an easy problems). If it is warranty work, they absolute nightmare. It has always taken 3-4+ visits for them to fix a single problem (and that is on an easy problems). If it is warranty work, they will not replace/fix something more than once if it breaks after they "repair it". I had to finally fix the glove compartment MYSELF after taking it in 3 times with no resolution. The latest problem, which leaves me stranded when my car won't start, has been addressed 6-7 times in the past 18 months! I am afraid to drive my car somewhere and park it because I never know if it is going to start when I get in to leave. This is totally unacceptable. Furthermore, Mack refuses to listen, especially if you are a woman. I do not know how to check out a service dept before you buy a car from their adjoining dealership, but my advice is to avoid this service dept if at all possible!!! More