
Sterling McCall Nissan
Stafford, TX
Filter Reviews by Keyword
By Type
Showing 1,026 reviews
Great service. Hadn't made an appointment, but was waited on right away. Service and person waiting on me was excellent. Didn't expect to be waited on so quick. Hadn't made an appointment, but was waited on right away. Service and person waiting on me was excellent. Didn't expect to be waited on so quick. More
Outstanding Service Advisor Service was excellent. Service advisor was knowledgeable and professional. My experience at this dealership is nothing short of pleasant and excellent Service was excellent. Service advisor was knowledgeable and professional. My experience at this dealership is nothing short of pleasant and excellent experience. Overall, great service. More
Good Service Advisor My Service Advisor, Ann was very kind and had good understanding for my vehicle issue. I needed the finish of repair until evening, 4 PM. She understo My Service Advisor, Ann was very kind and had good understanding for my vehicle issue. I needed the finish of repair until evening, 4 PM. She understood my request and handled this repair. I could pick up repaired vehicle before 4 PM. More
Great Job Needed a major service plus possible brake service. Original estimate was up to 5-6 hours. My truck was ready in 3 hours, and the tech confirmed the b Needed a major service plus possible brake service. Original estimate was up to 5-6 hours. My truck was ready in 3 hours, and the tech confirmed the brakes could be done later. Appreciate the fast service and spreading the cost over two visits. More
Oil change Very good and friendly customer service We didn’t wait long enough to the point of frustration and the person who assisted me was very friendly and Very good and friendly customer service We didn’t wait long enough to the point of frustration and the person who assisted me was very friendly and understanding about what I needed More
Great service Taylor was kind and helpful, and got me into a great car within my budget. She took the time to make sure every detail was perfect. Thank you! Taylor was kind and helpful, and got me into a great car within my budget. She took the time to make sure every detail was perfect. Thank you! More
Professional and courteous From when I walked in and greeted Diana, I knew the experience would go great. She has a dynamic attitude about herself that brought out something wit From when I walked in and greeted Diana, I knew the experience would go great. She has a dynamic attitude about herself that brought out something within myself that I wouldn't ordinarily do upon first meeting someone. We had great conversation while we were waiting for the loan approval, she worked within my budget and was very courteous, gracious, and professional towards me. When I went in to the fiance managers office, (Fernando Huerta) I was greeted very courageously and he really worked on trying to get me the best possible deal. From taking in account of my faithful military service to the vehicle I was trading in and getting me the best possible appraisal for it. I really appreciate their hard work and dedication to serving the needs of the customer. Especially when I called then got no answer, I left a message. They both immediately called me back to finalized the last details on the vehicle. I would most definitely look forward to purchasing more vehicles from this place as well as recommend Sterling McCall I'm the future to my friends, family, and business associates. More
Good service My only complaint is that it takes 2 hours for an oil change with an appointment but the service is wonderful and my advisor was very helpful. My only complaint is that it takes 2 hours for an oil change with an appointment but the service is wonderful and my advisor was very helpful. More
Oil change and state inspection It’s always a great experience at this location for all my service issues because the staff is super attentive and care about the concerns of the cust It’s always a great experience at this location for all my service issues because the staff is super attentive and care about the concerns of the customers and car services being applied More
Excellent Service Lanny Nguyen was exceptional. He made sure to have the car I was interested in parked and ready to test drive. His excellent customer service and atte Lanny Nguyen was exceptional. He made sure to have the car I was interested in parked and ready to test drive. His excellent customer service and attentiveness will take him far in this business. I would not think twice to do business with Sterling McCall. More