Sterling McCall Nissan
Stafford, TX
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Positive experience Took longer than expected but very nice service rep and very informative about what needs to be done in future visit. Will go back again. Took longer than expected but very nice service rep and very informative about what needs to be done in future visit. Will go back again. More
Recall Got a letter for my Sentra with a recall. Drop my car off. Work was done right and fast, Anthony Torres, called me when my vehicle was done. Good job. Got a letter for my Sentra with a recall. Drop my car off. Work was done right and fast, Anthony Torres, called me when my vehicle was done. Good job. More
New Car Excellent new Car Purchase Experience, will, recommend friends the atmosphere was not pushy and all my question were answered. I am looking forward t Excellent new Car Purchase Experience, will, recommend friends the atmosphere was not pushy and all my question were answered. I am looking forward to service experience in the future More
Kristin Hickey was AMAZING !!!! We got there and they were running a little late not bad wait either. She came very friendly I had a lot of questions and she honestly put me at ease. We got there and they were running a little late not bad wait either. She came very friendly I had a lot of questions and she honestly put me at ease. Forever you got be going to her when I need check ups on my car. More
FRIENDLY The service advisor very friendly and he gave me complimentary snack incase is going to be long before my car is ready, I might be hungry, my car was The service advisor very friendly and he gave me complimentary snack incase is going to be long before my car is ready, I might be hungry, my car was ready on time, thanks good job, God bless. More
Great Customer Service!! The customer service, at Sterling McCall Nissan, was phenomenal. The mechanics, and sales associates were so kind and warm. They even gave me a compli The customer service, at Sterling McCall Nissan, was phenomenal. The mechanics, and sales associates were so kind and warm. They even gave me a complimentary snack voucher, which made my day better. I used their complimentary shuttle service and the driver was very professional. Thanks for always being a ray of sunshine, Sterling McCall Nissan. More
Good customer service Excellent information about the time frame for the service and further service recommendations ! The simple oil change and state inspection took ve Excellent information about the time frame for the service and further service recommendations ! The simple oil change and state inspection took very long time, though, (2 hours!) as usual. I find the waiting time a big minus. More
Caring When I got to the service center, I was greeted promptly. I was taken to the seating area and Karim made sure he kept me abreast of everything that w When I got to the service center, I was greeted promptly. I was taken to the seating area and Karim made sure he kept me abreast of everything that was going on. It was a very nice experience. More
The Best Dealership Ever I've been in Houston since 2005. I bought my first car here in 2008. I've bought cars in 2010, 2012, 2016 and now in 2018. I've never had any issues i I've been in Houston since 2005. I bought my first car here in 2008. I've bought cars in 2010, 2012, 2016 and now in 2018. I've never had any issues in purchasing cars. But this year was different. It was smoother and much more effortless. I got to say that Mark Gill is remarkable. He is the best I've ever been around. I walked in and walked out in under an hour. I was in a new 2018 Nissan Maxima Pearl White Platinum before I could take my keys out of my pocket. Thanks Mark More
The Service Department is great! I made an appointment online easily to have an oil and filter change. I was promptly meet by an employee and was kindly greeted by my Advisor Lakendri I made an appointment online easily to have an oil and filter change. I was promptly meet by an employee and was kindly greeted by my Advisor Lakendrick Williams. The service was finished well before the promised time of an hour thirty minutes. The only disappointment is that i always got a coupon from my previous advisors for a discount or a free service, i guess Mr Williams didn't have any on him :) Great customer service, wifi, comfortable waiting area, a free snack and coffee. More