Sterling McCall Nissan
Stafford, TX
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Thanks to Taylor and Kai Taylor Edmond was my salesperson, and went WAY above and beyond to find the car and the deal i wanted. Kai helped with the financing portion, and was Taylor Edmond was my salesperson, and went WAY above and beyond to find the car and the deal i wanted. Kai helped with the financing portion, and was professional and friendly in reviewing all my options. I would not hesitate to refer others to both of them. More
All star service Had to take my vehicle in due to unexpected issue. Was introduced to the service manager named Alvin. Great guy and took care of taking my information Had to take my vehicle in due to unexpected issue. Was introduced to the service manager named Alvin. Great guy and took care of taking my information so that my regular service advisor would have it and start the repair process. Part was ordered and arrived the next day. Advisor Kristin Ware had I formation necessary to place order for part and called me the next day to schedule me to bring in my car for repairs. Came in about thirty minutes after call to repair and I enjoyed a croissant 🥐 at their cafe inside waiting area. Repair was completed and I was on my way. Thanks again. More
Great customer service Gonzalo Gonzalo always give excellent customer service. Nakita does too. I deal with the same people.I love my Nissan.My Rogue is great .Great Investment. I Gonzalo always give excellent customer service. Nakita does too. I deal with the same people.I love my Nissan.My Rogue is great .Great Investment. I will keep it maintained. More
oil change I was keep informed of progress. enjoyed myself in the lounge with pastry & free coffee. They always offer a free car wash my car was sparkling. I bo I was keep informed of progress. enjoyed myself in the lounge with pastry & free coffee. They always offer a free car wash my car was sparkling. I bought my car in 2/2016 and always have my car serviced at Sterling McCall, More
always satisfied Service is always good and friendly -The only thing I would change is the length of time I have to wait even when I have a scheduled appointment. Service is always good and friendly -The only thing I would change is the length of time I have to wait even when I have a scheduled appointment. More
Great!!!!!!!!!! Great. I was impressed by the level of service and quality of work that was done to my car. Nikita Lee was perfect!. I will always bring my car to Great. I was impressed by the level of service and quality of work that was done to my car. Nikita Lee was perfect!. I will always bring my car to Nissan More
Quality service My rep Eli was very Professional. Though I had to wait to 3 hours to get oil change and my car brake fixed, he kept me updated on the progress o. the My rep Eli was very Professional. Though I had to wait to 3 hours to get oil change and my car brake fixed, he kept me updated on the progress o. the car. Then there is the complimentary snacks. More
polite, knowledgeable & helpful reps. Reasonable wait time. your dealership should consider having a keurig latte/cappuccino coffee-maker for waiting customers and free light snacks for those who don't use cell your dealership should consider having a keurig latte/cappuccino coffee-maker for waiting customers and free light snacks for those who don't use cell phones to keep themselves pass the time. while it is important to control your overhead, considering service costs customers pay, it should not be expensive to enhance customer experience. More
Paulette Cosper Friendly Customer Service, the greeting, treat, communication smiles, attentive when the power went out, comfort surroundings, laughter of the workers Friendly Customer Service, the greeting, treat, communication smiles, attentive when the power went out, comfort surroundings, laughter of the workers while working, the love of their job. More
Pleasant Experience Fast and friendly service experience! I have complete trust in my Service Adviser. I'll continue to take my car to Sterling McCall Nissan for servic Fast and friendly service experience! I have complete trust in my Service Adviser. I'll continue to take my car to Sterling McCall Nissan for service! More