Sterling McCall Nissan
Stafford, TX
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Great! Great work! Very nice and friendly. Even washed my car which was great. The wait was not long and everyone was very very very nice. Great work! Very nice and friendly. Even washed my car which was great. The wait was not long and everyone was very very very nice. More
Great experience and good deal! The sale lady is very friendly, honest and knowlegeble. She answers your concerns and tries to give you the very best deal in town. I am very happy w The sale lady is very friendly, honest and knowlegeble. She answers your concerns and tries to give you the very best deal in town. I am very happy with my purchase. More
Great service Customer Service was great. Everyone I spoke to were helpful. I was attend to right away. I was notified once my vehicle was checked by the technic Customer Service was great. Everyone I spoke to were helpful. I was attend to right away. I was notified once my vehicle was checked by the technicians. More
Maintenance appointment Very good customer service. Rigoberto kept me informed of status of work being done. Comfortable waiting area with WiFi. The car wash was an added pe Very good customer service. Rigoberto kept me informed of status of work being done. Comfortable waiting area with WiFi. The car wash was an added perk. More
Great! Top of the line service. Very good communication concerning my Juke. Marcus stayed in touch and gave me daily updates about my car. Great job ! Top of the line service. Very good communication concerning my Juke. Marcus stayed in touch and gave me daily updates about my car. Great job ! More
Service Excellent customer service and very knowledgeable. I also received a complimentary wash for my car and that was awesome! Ivan also said that my batter Excellent customer service and very knowledgeable. I also received a complimentary wash for my car and that was awesome! Ivan also said that my battery was kinda low so he said he would replace it with no charge because it still had warranty and that was very nice as well. More
It was great Nissan is a great company with nice service which I may recommend others to go there and check out the cars and maybe get the one you like Nissan is a great company with nice service which I may recommend others to go there and check out the cars and maybe get the one you like More
Car inspection Excellent customer service every time. Also gave me a free car wash and refilled washer fluid for free. Everything done in a timely manner. Highly rec Excellent customer service every time. Also gave me a free car wash and refilled washer fluid for free. Everything done in a timely manner. Highly recommend this location More
Saleman very nice Good deal. I'm thank you very much that saleman help me choose the best car & the price met my purchase. I very recommand to my friends and my family! Good deal. I'm thank you very much that saleman help me choose the best car & the price met my purchase. I very recommand to my friends and my family! More
Deceitful practice Deceitful service!! Me and my gf are a repeat customer at this dealership. We both lost our vehicles during hurricane Harvey and went there do get a Deceitful service!! Me and my gf are a repeat customer at this dealership. We both lost our vehicles during hurricane Harvey and went there do get a Nissan Rogue SL to replace the one we lost. We were told they can get the color and trim level of the model we want so we went ahead and made the deal. After spending 6 hours in this dealership, went thru finance, signed all the paperworks necessary, our sales lady came and told us that she cannot get us the vehicle we want until next Monday! We went to have a conversation with their sales manager by the name of Mark. We tried to explain to him the situation, what we were told, what actually took place. I told him they shouldn't have gotten us thru finance if there is no car, how can we sign off on over 33k of finance without the actual vehicle? Instead of explaining and informing us on what they can do to make this situation right the sales manager gave us an attitude and cancelled our deal! We were not buying a basic model mind u. I guess this dealership made too much money to prioritize customer service. Our first experience with sterling was awesome and hassle free, now a year later we came back as repeated customer and end up got treated like trash. Very disappointing to say the least More