Sterling McCall Nissan

I have a low tolerance for companies that try to cheat me. I brought in my Rouge for an oil change and tire rotation today. The service rep told me that I needed a new air filter and battery. I had changed the I brought in my Rouge for an oil change and tire rotation today. The service rep told me that I needed a new air filter and battery. I had changed the battery last month and had literally changed the air filter the day before bringing it in. I can’t believe that anyone could be so incompetent as to be unable to detect a new battery and totally clean filter, so I am forced to conclude that it was a rip off attempt, pure and simple. I have bought two vehicles from this dealership, but they have lost my business for good today. More

Great I gave this rating because I'm totally satisfied with service, the friendly people, the nice place and everything about it. I never had a bad experien I gave this rating because I'm totally satisfied with service, the friendly people, the nice place and everything about it. I never had a bad experience except for one time I waited to long for an oil change. More

Very satisfied Helpful and attentive to my needs. Assisted in helping me choose the best vehicle as well as financing. I got a great vehicle that fit my budget. Helpful and attentive to my needs. Assisted in helping me choose the best vehicle as well as financing. I got a great vehicle that fit my budget. Very grateful. More

Excellent Customer Service My sales person was very informative explaining my end of lease options. He clearly demonstrated that terminating my lease after 33 months & beginnin My sales person was very informative explaining my end of lease options. He clearly demonstrated that terminating my lease after 33 months & beginning a new 36 month lease was my most economical option. More

Horrible Poor customer service. First time I got my oil changed it was supposed to be free since I bought my car there but they charged me. To top it off I fou Poor customer service. First time I got my oil changed it was supposed to be free since I bought my car there but they charged me. To top it off I found out they put regular oil in my car when it should have been synthetic and i only found that out because my car was acting a little strange so I took it to another Nissan dealership and they called Sterling McCall to see why they didn’t use synthetic oil for my car. The advisor told me it could have ruined my engine. Second time I went, I waited 4 hours to have my battery checked. When my car was finished the advisor never told me. I had to go looking for Her myself and then she told me my car had been ready for almost an hour and she was sorry she didn’t see me even though I had been in the same seat since I sat down. Even though the location is convenient and I love my salesperson I will never go there again. More

Great Good customer service and speedy service. Everyone was polite and made sure to answer any questions I had in great detail. I’m very impressed. Good customer service and speedy service. Everyone was polite and made sure to answer any questions I had in great detail. I’m very impressed. More

Purchase of 370z Excellent service on all fronts. Matched pricing. Effective, efficient and responsive team on the ground. Pleased with product. Would refer on to othe Excellent service on all fronts. Matched pricing. Effective, efficient and responsive team on the ground. Pleased with product. Would refer on to others interested in buying car. More

Satisfied Customer Brought my 2015 Rogue in after having transmission replaced at Nissan of Lake Charles and alignment was off after that. Sterling’s McCall did the ali Brought my 2015 Rogue in after having transmission replaced at Nissan of Lake Charles and alignment was off after that. Sterling’s McCall did the alignment adjustment for me at no charge. Great service advisor and department. More

Service My service advisor, Nikita Lee, was awesome. She is very pleasant and professional. I strongly advise not letting her leave. However, the service My service advisor, Nikita Lee, was awesome. She is very pleasant and professional. I strongly advise not letting her leave. However, the service department as a whole is disorganized and appears chaotic at times without being able to handle even moderate customer volume. More

Chris Anderson is Fantastic I always have problems with my cars and my friends cars because we are all bad drivers. But after i went to Sterling McCall Nissan it get it fixed wit I always have problems with my cars and my friends cars because we are all bad drivers. But after i went to Sterling McCall Nissan it get it fixed with care. Chris Anderson is a great leader in this dealership he is very outgoing and tall, he can help you with your troubles and get you on the road quickly. Sterling McCall is the best place to buy, fix, and sell your car. More