Sterling McCall Nissan
Stafford, TX
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Great services, I went for oil change and tire rotation, the customer service lady was very profesional and explain to me what they recommend to do after the inspection and I got my car very clean. the customer service lady was very profesional and explain to me what they recommend to do after the inspection and I got my car very clean. More
Fast and affordable service! I'll be returning for any service I need moving forward. Ask for Nicholas! He was very helpful and friendly. I'll be returning for any service I need moving forward. Ask for Nicholas! He was very helpful and friendly. More
Nicklaus is very knowledgeable and professional. I always like to drive down to this dealership because of experienced service advisor like Nicklaus, very worth the long drive and waiting area is ve I always like to drive down to this dealership because of experienced service advisor like Nicklaus, very worth the long drive and waiting area is very comfortable🍹🍦🐘 More
I have been a loyal Sterling Mccall Nissan customer for many years. I was not happy with my service/repair on 09/19/24. I received a registration inspection. I discovered when I got home and reviewed the p many years. I was not happy with my service/repair on 09/19/24. I received a registration inspection. I discovered when I got home and reviewed the paperwork that the 2018 Armada had failed. No one told me this before I left the dealership. I called back and no one could tell me why the vehicle failed. Their solution was for me to be inconvenienced by having to bring the vehicle back. If I was told that the truck failed I would have just left it at the dealership for another day. Also, fluids should be checked at topped off during repairs. When I got home, my "washer fluid low" indicator light came on. I was sent a link at the beginning of the service to track the the progress. The link was not updated. I had to text to check the status of the repairs (the answer was all repairs completed). In addition to all of this, their system had deleted my vehicle (I've been serviced here for years). The service advisor after typing in the VIN said another name appeared. It is very difficult to trust this dealership again. No way to treat a loyal customer. More