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Sterling McCall Nissan

Stafford, TX

4.6
1,040 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,040 reviews

June 07, 2023

Quick and pleasurable service. Douglas and Clint were very knowledgeable and helpful as advisors. Video of the car inspection was great. I recommend it! More

by Riad Efendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas 5 star
Jun 10, 2023 -

Sterling McCall Nissan responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 07, 2023

Always get treated with great customer service. Everyone is always attentive and friendly. Always bring my truck to get oil change service. More

by Jose Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
June 05, 2023

Very quick and efficient , great customer service as well as up to date information on maintenance More

by Campuzanosandra013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Sanchez
Jun 10, 2023 -

Sterling McCall Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Service was great, the service Rep Douglas, was excellent answered all my questions and informed me what was going on. More

by Pookie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Landav
Jun 10, 2023 -

Sterling McCall Nissan responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

February 22, 2023

The associates at the service and collision auto body repair department were awesome. They were very detailed and professional. Christian, who attended to me at the collision center impressed me and I’ll More

by Mogee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Bell
Feb 24, 2023 -

Sterling McCall Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Buyer beware don't buy Sterling McCall's Oil change prepaid pain it's a scam after speaking to the Finance Manger Ahmed Altaher he did nothing to address the issue because he said the person that wrote More

by cc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ahmed Altaher
Jan 13, 2023 -

Sterling McCall Nissan responded

Thank you for your feedback. I apologize for what you have experienced during your visit. This doesn’t meet our customer service standards and should not have happened. I would like the opportunity to speak with you and address your concerns. Please contact me directly at 281-243-8612. I look forward to speaking with you. Sebastian Olszewski General Manager solszewski@Sterlingmccallnissan.com

October 20, 2022

This is long overdue I bought my Nissan Murano 5 years ago. And my service with Alphonso was off the chain!!!!! He was very professional and did not pressure me into buying a car. Well like all car sale More

by cwdegruy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso
Oct 21, 2022 -

Sterling McCall Nissan responded

Thank you for your thoughtful review. We're glad to hear you had such an outstanding experience working with Alphonso. We thank you for your business and look forward to your next visit!

August 25, 2022

We brought a new Sentra, and Jerry from Sterling was exceptional in providing us with all the details and worked out the best deal for us even when the car price was hiped in other car dealers. I would More

by KUMKAR777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 26, 2022 -

Sterling McCall Nissan responded

Congratulations on your new car! Thanks for the review and kind words for Jerry.

July 02, 2022

I took my Nissan truck there because of my air bags came out. Well the part is not in after 30 day I don't have a car to go to work and they will not release my truck.I can't afford to keep the rental car More

by Sheliajohnson58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Blair
Jul 02, 2022 -

Sheliajohnson58 responded

My name is Sheila Johnson my phone number is 713-504-1806 my vehicle is a 15 Nissan Rogue it is currently in the Collision Department my service advisor is Johnny Blair

March 28, 2022

I gave this dealership a 1 not because of the Sales person Jerry, because he was awesome, but because of the Finance Manager I closed my deal with Efrain Portillo. I had a friendly & excellent sales More

by Camillia.Battle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Poritllo
Mar 29, 2022 -

Sterling McCall Nissan responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Sebastian Olszewski the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.

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