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Sterling McCall Nissan

Stafford, TX

4.6
1,040 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,040 reviews

July 09, 2023

I am very happy with my service. I took my car in because I thought I needed new brake pads. After a thorough inspection, and two test drives, my brakes were fine. As always the staf More

by deanna.munoz67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas - Service Advisor
Aug 02, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 08, 2023

Waited over 3 hours for a 5k mile service even when I had made an appointment. Also, price shown in an email attachment was $40 less than what service advisor had printed out. When I questioned service advi More

by nabeelnasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin R
Oct 23, 2023 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced during your recent visit. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Sebastian Olszewski | Group 1 Automotive General Manager | Sterling McCall Nissan solszewski@sterlingmccallnissan.com

July 07, 2023

They were very helpful. Megan was able to respond back quickly and got my car fixed within the same week. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 03, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words for our staff, we appreciate it!

July 03, 2023

First time ever! I was very pleased with your customer service. I felt appreciated as a customer. Thank you!!! More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Jul 04, 2023 -

Sterling McCall Nissan responded

Thank you for being our customer, we appreciate your kind words!

July 02, 2023

Moses was great to work with! He was so friendly and Knowledgeable. We are very happy with our purchase. More

by CCB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
Jul 04, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words for Moses, we appreciate it! Congratulations on your new vehicle!

July 01, 2023

Megan and Alphonso are two wonderful associates who have kept my business with Sterling mcall Nissan for close to 15yrs. Wonderful people More

by mantolad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Alphoso
Aug 03, 2023 -

Sterling McCall Nissan responded

At Sterling McCall Nissan, your satisfaction is our ultimate goal and we are pleased to hear that Megan and Alphonso were able to provide you with an exceptional service experience! We appreciate your patronage and will look forward to the opportunity to assist you again in the future. Thank you for your Five-Star review!

June 30, 2023

My experience at Sterling McCall Nissan is always a great experience. Clint is always helpful and thorough with explaining everything. He makes sure that my wait is comfortable. More

by tiajuly27
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clint Rice
Jul 13, 2023 -

Sterling McCall Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Christopher was very helpful and knowledgeable. Sterling McCall did a very nice job servicing my vehicle. More

by jon_gamino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 01, 2023 -

Sterling McCall Nissan responded

Thank you; we appreciate your feedback!

June 30, 2023

Great costumer service overall helpful answered all the questions I had and felt relaxed and comfortable there More

by primalwolf
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler West, Sameer Lakhani, Zachary Swimmer, Khai Nguyen, Sebastian Olszewski
Jul 13, 2023 -

Sterling McCall Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

Service was prompt. The warranty was honored. I was pleased and appreciated the car wash More

by Elizabethowen10
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Soloman
Jul 13, 2023 -

Sterling McCall Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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