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Sterling McCall Nissan

Stafford, TX

4.6
1,120 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,120 reviews

March 23, 2024

Brought in my GTR for an oil service and safety inspection with no appt. They were able to take me in and do it while I worked using thier wifi More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Mar 29, 2024 -

Sterling McCall Nissan responded

We're glad we could accommodate you for your GTR's oil service and safety inspection, even without an appointment! Providing convenient services like using our WiFi while you work is part of our commitment to customer satisfaction. Thank you for choosing us for your automotive needs!

March 21, 2024

This was the absolute best car buying experience that I have ever had. I worked with what I refer to as the dream team. They consisted of Doc, Dania, and Laken. They were the best. The finance team was jus More

by dmay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dania, Doc, Laken, Ali, Zachary Swimmer
Mar 22, 2024 -

Sterling McCall Nissan responded

It's wonderful to hear about your amazing car-buying experience with the dream team at Sterling McCall Nissan! Doc, Dania, Laken, and Ali made it a memorable and smooth process for you. Thank you for recommending us, and we look forward to assisting you again in the future!

March 20, 2024

Annayh provided excellent customer service. She is professional, patient, knowledgeable and efficient. I am pleased with the work done on my car. More

by charlette1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh
Mar 22, 2024 -

Sterling McCall Nissan responded

Thank you for sharing your positive experience with Annayh! We're glad to hear that she provided you with excellent customer service and that you're pleased with the work done on your car. We appreciate your feedback and look forward to serving you again!

March 19, 2024

Great customer service. Did an amazing job on my car yes I would recommend coming here. More

by taylorfelicia966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Mar 20, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

I took my vehicle in for service, an oil change. I was there approximately one and a half hour, the wait was nice and pleasant, the service representative was very informative. More

by Rjulian81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Mar 22, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

the dealer was very helpful and worried about customer’s convenience. he wanted what he thought was best for me More

by jennyadame02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Saaverda, Zachary Swimmer
Mar 20, 2024 -

Sterling McCall Nissan responded

It's great to hear that the dealer was so helpful and focused on your convenience and best interests. Customer satisfaction is our priority, and we're glad we could assist you in finding what was best for you. We're here to help!

March 18, 2024

Vehicle was not ready for pickup as promised. Has to wait for dealer to clean the vehicle even though we had been told the afternoon before the vehicle would be ready for pickup at 9 the next mo More

by ukdyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

March 16, 2024

Very friendly and helpful. Accommodating. Very good listeners. Quality work. Finished the job in a few hours. Nice customer lounge and comfortable. More

by Gpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Mar 19, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear about your positive experience! We're glad that our team was friendly, helpful, and attentive to your needs, and that you found the customer lounge comfortable. We're here to ensure your satisfaction with our dealership's services!

March 16, 2024

Abraham was excellent. Great customer service. Always helping me find the best route for my repair. More

by netiasw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham, Zachary Swimmer
Mar 20, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Abraham provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Everyone was amazing, excellent customer service, and going above and beyond. I love my new car. Chris and Brent made sure the process was smooth, fast, and comfortable. I recommend everyone take to come More

by evelynjp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Brent
Mar 16, 2024 -

Sterling McCall Nissan responded

We're thrilled to hear about your amazing experience with Chris and Brent! Providing excellent customer service and ensuring a smooth, fast, and comfortable car buying process is what we strive for. We're delighted that you love your new car and that Chris and Brent went above and beyond to meet your expectations. Thank you for recommending us and for becoming a long-term customer. We're honored to have earned your trust and loyalty, and we look forward to serving you for years to come. We're here to assist you every step of the way!

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