
Sterling McCall Nissan
Stafford, TX
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Great customer service from start to finish. As soon as we pulled in we were greeted by a guy. Then my Service Advisor Joel came and greeted us as well while checking us in. He took the time to As soon as we pulled in we were greeted by a guy. Then my Service Advisor Joel came and greeted us as well while checking us in. He took the time to show us where the waiting area was, since this was our first time going to this dealership. Every associate we came across greeted us. They really made us feel special. More
Sterling McCall provided us with excellent service. We came in with a flat tire, and she took care of it swiftly and kept us informed at all times. To be honest, we can't say enough good things about S We came in with a flat tire, and she took care of it swiftly and kept us informed at all times. To be honest, we can't say enough good things about Starling and the timely service she and the dealership provided. I recommend this dealership service to anyone who wants to obtain excellent customer service More
The overall service was great. My vehicle was promptly checked In and I was directed the waiting area. I was notified of all progress and returned my vehicle in a reasonable amount My vehicle was promptly checked In and I was directed the waiting area. I was notified of all progress and returned my vehicle in a reasonable amount of time. Great experience and no extra fees added. Service was done at quoted price. More
Several issues with service today. I requested Lily Perez, but I was given Amos. I asked for the recommended service link that I always received, but I was told by Amos that the system I requested Lily Perez, but I was given Amos. I asked for the recommended service link that I always received, but I was told by Amos that the system was down. I also texted Amos to send me the link for the prepay, but he never responded to my request, so I had to pay in person once I arrived. The responses from texted Amos were very delayed responses from him when he decided to respond. I was very displeased with this visit. They didn't even wash my car either. More