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Sterling McCall Nissan

Stafford, TX

4.6
824 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 824 reviews

July 19, 2023

Customer since 2019 I’ve had no issues at present however aways a different rep. Some reps better then others for customer service. Keeping me informed of what I need to get or pay attention to as for as re More

by cordelia_kng@yahoo .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rice, Clint
Aug 03, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 12, 2023

Saved me a lot of money, the women who helped me was great and professional More

by erick.gilmore01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer, Sebastian Olszewski
Jul 28, 2023 -

Sterling McCall Nissan responded

We appreciate your positive review about your recent experience with us!

July 10, 2023

Thorough and professional. Went over ever detail and explained the work being performed. Highly recommend. More

by baldbrutha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo
Jul 28, 2023 -

Sterling McCall Nissan responded

Thank you for sharing your positive experience!

July 10, 2023

Good job angel you gonna be my car advisor. i would like you keep my car running like new More

by galdinodejesus11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 14, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 09, 2023

I am very happy with my service. I took my car in because I thought I needed new brake pads. After a thorough inspection, and two test drives, my brakes were fine. As always the staf More

by deanna.munoz67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas - Service Advisor
Aug 02, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 08, 2023

Waited over 3 hours for a 5k mile service even when I had made an appointment. Also, price shown in an email attachment was $40 less than what service advisor had printed out. When I questioned service advi More

by nabeelnasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin R
Oct 23, 2023 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced during your recent visit. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Sebastian Olszewski | Group 1 Automotive General Manager | Sterling McCall Nissan solszewski@sterlingmccallnissan.com

July 07, 2023

They were very helpful. Megan was able to respond back quickly and got my car fixed within the same week. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 03, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words for our staff, we appreciate it!

July 03, 2023

First time ever! I was very pleased with your customer service. I felt appreciated as a customer. Thank you!!! More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Jul 04, 2023 -

Sterling McCall Nissan responded

Thank you for being our customer, we appreciate your kind words!

July 02, 2023

Moses was great to work with! He was so friendly and Knowledgeable. We are very happy with our purchase. More

by CCB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
Jul 04, 2023 -

Sterling McCall Nissan responded

Thank you for your kind words for Moses, we appreciate it! Congratulations on your new vehicle!

July 01, 2023

Megan and Alphonso are two wonderful associates who have kept my business with Sterling mcall Nissan for close to 15yrs. Wonderful people More

by mantolad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Alphoso
Aug 03, 2023 -

Sterling McCall Nissan responded

At Sterling McCall Nissan, your satisfaction is our ultimate goal and we are pleased to hear that Megan and Alphonso were able to provide you with an exceptional service experience! We appreciate your patronage and will look forward to the opportunity to assist you again in the future. Thank you for your Five-Star review!

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