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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
824 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 824 reviews

November 27, 2023

I had a state inspection and brake pads replacement done; service was great.. shout-out to Megan. The only thing bothers me was the usb charging stations at waiting lounge are not working at all. More

by MuranoGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Nov 29, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that your state inspection and brake pads replacement went smoothly and that Megan provided great service! However, it's unfortunate that the USB charging stations at the waiting lounge were not functional. Thank you for bringing this to our attention. Thank you for your business!

November 24, 2023

Good service! Items found during inspection that needed attention were clarified they would need to be addressed but not immediately. More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Nov 29, 2023 -

Sterling McCall Nissan responded

That sounds like a thorough inspection! It's great when a service center not only identifies issues but also clarifies their urgency for your vehicle. This approach helps prioritize what needs immediate attention versus what can wait, providing a clear understanding of your car's condition. Thank you for your business!

November 22, 2023

Customer service is very helpful and Respectful. Always have a great experience with this company at Nissan in Stafford. More

by judeaflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim Koual
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Nov 29, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a helpful and respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

The representative didn’t try to talk me into something that I was not ready to get done. More

by jabenne2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t know any person on your list
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Nov 23, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an honest experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Great work about my truck and what it needs now and next to be up to date More

by francis-mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalvin
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Nov 23, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

My auto problems are usually addressed with real-time solutions provided by the assigned representative. More

by Lowell V Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Alincy
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Nov 23, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

I absolutely love this dealership anytime I make my appointment. I’m always out within an hour never had any problems. The service technician Kevin sent me all the information I needed to know about my More

by Lopez4love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Service Dept
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Nov 21, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Kevin provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

Iv had years of great service at Sterling McCall Nissan. Joel has been my service rep since I bought my car and both have been great! A nice facility is a big plus More

by Juan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
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Nov 21, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Joel provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Professional; Individualized service; prompt; good customer service; Informative to each customer about service and any changes. Great service manager, Amos was truly remarkable and kept me informed a More

by youja5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
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Nov 21, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that Amos at the service department did an outstanding job at providing personalized and informative assistance during your visit! Having a service manager who keeps you well-informed about the service, payment options, and any changes is invaluable. Thank you for your business!

November 16, 2023

Nice, clean, pleasant, customer service great and friendly. Great job and notification about what my car needs More

by rolmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
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Nov 18, 2023 -

Sterling McCall Nissan responded

It's great to hear about your positive experience at Sterling McCall Nissan! A nice, clean, and pleasant environment combined with excellent and friendly customer service can make all the difference when visiting a dealership. Being informed about your car's needs is also essential for maintaining its health. We're here to help and ensure you have the best experience possible!

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