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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
824 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 824 reviews

December 09, 2023

It was as helpful with their full ability. It would have been nice to have a quick diagnostic. More

by madnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
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Dec 12, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Very enjoyable experience. ..Very relaxing waiting area...service representative ate knowledgeable & helpful...keeps you informed... More

by philistinedora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas L
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Dec 12, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an enjoyable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Lilly P. Was a great advisor. She answered all of my questions. Very knowledgeable staff. More

by Bria_golden08
Recommend Dealer
Yes
Employees Worked With
Lilly perez
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Dec 12, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Lilly provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Karim did an excellent job. He was really helpful throughout my visit and explained everything my car needed. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim
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Dec 12, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Karim provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

The employees are friendly while professional. The waiting area is spacious and comfortable. Soft drinks, coffee and a complementary snack help pass the time while waiting for my car. I enjoy go More

by C S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlin
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Dec 09, 2023 -

Sterling McCall Nissan responded

We are thrilled you've had a great experience with Sterling McCall Nissan which values both professionalism and customer comfort! A spacious and comfortable waiting area with amenities like soft drinks and snacks can make the wait more enjoyable. We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Everything was great as always. My service advisor Kevin is outstanding and always helps in every way. More

by brandyburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 12, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a fantastic experience and that Kevin provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

The dealership is to slow in the time it takes them to do a repair and return the vehicle to the owner. My advisor Nickolas did all he could to communicate and keep me up to date on progress and what was re More

by tlarson1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
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Jan 05, 2024 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 281-243-8612. I look forward to speaking with you. Kolby R Wahl General Manager Sterling McCall Nissan 281-243-8612 kwahl@Sterlingmccallnissan.com

December 01, 2023

I would have to say as far as the salesperson is concerned they aren’t too bad the only issue I had was with whoever runs their credit department who wears a cowboy hat treated me very poorly I was More

by Carguy007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
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Jan 09, 2024 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced while we ran your credit. I would like an opportunity to address your concerns and to earn your business, please contact me at kwahl@Sterlingmccallnissan.com. I look forward to speaking with you. Kolby R Wahl General Manager kwahl@Sterlingmccallnissan.com

November 30, 2023

Nikita Lee was Professional, Knowledgeable, Attentive. She was a Joy. I recommend Sterling McCall Nissan. More

by Nealc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Report | Print
Dec 01, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Nikita provided professional, knowledgeable and attentive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Great Service and atmosphere I really enjoyed my time there.I was comfortable and the service was prompt as promised. More

by CHeavy#55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh E Perez
Report | Print
Dec 01, 2023 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience at Sterling McCall Nissan! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 01, 2023 -

CHeavy#55 responded

Always a pleasure to have you as my Service Advisor.

Dec 01, 2023 -

CHeavy#55 responded

Always a great encounter with Ms.Perez.

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