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Sterling McCall Nissan

Stafford, TX

4.6
823 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 823 reviews

January 11, 2024

I was denied my warranty battery replacement and I felt it was a poor decision as my battery had twice that same day and they charged it again (3rd time) to force it to pass their test. I finally had to pu More

by nikkiaprice
Recommend Dealer
No
Employees Worked With
Joel Montemayo, Zachary Swimmer
Apr 06, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

January 06, 2024

Van was amazing from my arrival to my departure just a TRULY GREAT guy!!! Awesome experience More

by greg_jack73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
Jan 09, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Van provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

great experience. was able to get all questions addressed.learned more about my vehicle, overall efficient More

by jarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
megan, Zachary Swimmer
Jan 05, 2024 -

Sterling McCall Nissan responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Every time I have had service done on my vehicle the service has been done in a timely and efficient manner .My service advisor was there to help me with everything. Thanks Douglas. I will continue to u More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Landaverde
Jan 05, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Is my favorite place for all automotive needs like purchasing and service. The attention is very good and very professional. More

by Keryos11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
Jan 04, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 02, 2024

My service advisor was outstanding. He kept me updated about my car and explain repairs that needed to done. More

by j.johnson4514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 04, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

The dealership located at Sugar Land, Texas. Professional and customer oriented. Highly recommend to anyone who needs a service! More

by himtiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 03, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 31, 2023

Best service ever Everything they do it on time, it's the best place to be honestly More

by lucymrema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jan 03, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

They go above and beyond every time I bring my vehicle. My service advisor Anna is great More

by John Wsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor is wonderful
Jan 03, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had an excellent experience and that Anna provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Great service at Sterling McCall Nissan. Definitely recommend you get your car serviced here, fast and friendly! More

by felipegz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita
Jan 03, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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