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Sterling McCall Nissan

Stafford, TX

4.6
823 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 823 reviews

February 03, 2024

Excellent job. Friendly environment and healping staff. Nicolas Service representative do great job. Thank you More

by A P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Feb 04, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had an excellent experience and that Nicolas provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Nicholas went above and beyond my expectations. He made my visit nice and smooth explain everything in detail. He has great customer service. More

by Lizzete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 06, 2024 -

Sterling McCall Nissan responded

We're delighted to hear that Nicholas went above and beyond your expectations at our dealership. He made your visit nice and smooth while explaining everything in detail. Great customer service is our priority. Thank you for choosing our dealership, and we appreciate your positive review!

February 02, 2024

Always greeted right away upon arrival- Great communication, speedy service and fair price. A big plus on free Uber services to take me home while I wait for my car. More

by egarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas , Kevin
Feb 08, 2024 -

Sterling McCall Nissan responded

We're pleased to know that you consistently receive a warm welcome upon arrival and experience great communication, speedy service, and fair pricing. Thank you for sharing your positive feedback! We appreciate your ongoing trust in our dealership!

February 02, 2024

Ask for Marlen if you looking for service Sterling McCall Nissan. Tell her what you need for your automobile and she will get it done on time and no hassle. Way to go, Marlen. More

by helen_kiang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen
Feb 08, 2024 -

Sterling McCall Nissan responded

Thank you for sharing your positive experience with Marlen at Sterling McCall Nissan! It's great to hear that she provided excellent service and made the process hassle-free for you. Safe travels and we appreciate your recommendation!

February 02, 2024

I had purchased about four vehicles from this dealership, I’m very satisfied for their services. More

by Independentsamservices@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas , Zachary Swimmer
Feb 07, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you've been very satisfied with the services provided by the dealership, especially after purchasing multiple vehicles from them. Customer satisfaction is a great measure of a dealership's success. Thank you for being a loyal customer, and we appreciate your positive review!

February 01, 2024

Mo and Adel went over and beyond to help me switch to my new Nissan More

by ammar algalgawi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Feb 02, 2024 -

Sterling McCall Nissan responded

That's wonderful to hear! We're delighted that Mo and Adel went above and beyond to assist you in switching to your new Nissan. We appreciate your business, and we hope you enjoy your new Nissan!

February 01, 2024

I just think the whole staff was incredible I loved the time and patience they gave me More

by stuntmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Feb 03, 2024 -

Sterling McCall Nissan responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

Very helpful. Appreciated the quick turnaround time on my repair service. Nice detail on the vehicle wash also. Will return for pending/recommended services. More

by Agu Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 30, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 24, 2024

I am happy with the car I purchased, but I feel hesitant to recommend this dealership because the final purchase price of the car included ~$1,300 worth of work that was not included in the listing. I feel More

by jmacirish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nans
Mar 27, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

January 20, 2024

Timely and professional job. Service need it well explained and communicated. Service client approval very easy. More

by javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jan 25, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words Javier! We are very happy to hear that we were able to provide you with an enjoyable experience!

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