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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
823 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 823 reviews

February 16, 2024

Repair prices roo high. Not notified when vehicle ready on day promised until too late More

by Nissanjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlene escalante
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Feb 21, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

February 15, 2024

Great service and easy process. They are very knowledgeable and provide intel on your needs. More

by anaportillo26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra
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Feb 17, 2024 -

Sterling McCall Nissan responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a great service and found the process easy. Our team takes pride in being knowledgeable and ensuring that we provide valuable information tailored to your needs. We appreciate your business and look forward to serving you again.

February 14, 2024

The dealership is great. They accommodate customers as they wait for their vehicle, and the workers are very nice and respectful. More

by Sandrapolk18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas and I don’t remember the young lady who helped me when I arrived to get the work done.
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Feb 17, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 13, 2024

The service team was very efficient. Did not waste time got to the point. They were polite and followed up on every step. Made sure everything was understood and to my satisfaction. More

by Chris.depeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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Feb 16, 2024 -

Sterling McCall Nissan responded

Thank you Chris for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 11, 2024

We like this dealer ship, everyone’s nice, smiled and warmth. We also like to see brand new car in showroom when we waiting. More

by Hanyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis mejia
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Feb 13, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

Friendly and associates. I will recommend this dealership. Their service was fast more than I thought. More

by festymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 13, 2024 -

Sterling McCall Nissan responded

We are delighted to hear that you had a positive experience with friendly associates and fast service. Thank you for considering recommending us! We appreciate your business and look forward to the opportunity to serve you again!

February 09, 2024

On time as scheduled dealership clean space so clients don’t have to sit on top of one another while waiting on their vehicle More

by beegee.jasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drive up person, Zachary Swimmer
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Feb 13, 2024 -

Sterling McCall Nissan responded

Glad to hear that your service appointment was on time as scheduled and that you appreciated the clean space. Creating a comfortable and spacious environment is important for our customers, and we're pleased that it contributed to a positive experience. We appreciate your business and look forward to serving you again!

February 08, 2024

Everything went well with the appointment, I had a oil change and tire rotation on time happy with the service. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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Feb 10, 2024 -

Sterling McCall Nissan responded

We're pleased to hear that everything went well with your appointment for an oil change and tire rotation. It's great that the service was on time, and we're happy to have met your expectations. Thank you for choosing our services, and we look forward to serving you again in the future!

February 04, 2024

Ms. Naketa is very perfesonal and I can joke with her as well. She just 😃 laughs.. More

by lilree
Recommend Dealer
Yes
Employees Worked With
Naketa
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Feb 07, 2024 -

Sterling McCall Nissan responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

Great service, every thing explained in detail, Abraham was the service tech, great customer service More

by Shscott2140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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Feb 04, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Abraham provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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