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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
823 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 823 reviews

April 13, 2024

Had me waiting for hours basically for nothing. Didn’t even get a complimentary wash after the long wait. More

by jlmccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lilly, Zachary Swimmer
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Apr 16, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

April 12, 2024

Great service and waiting time. I appreciate the technology used in communication with me. Very friendly environment. More

by ryanelliottbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
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Apr 16, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Angel Sulbaran was very professional in handling the recall on my titan. He didn’t place undue pressure to do other repairs. More

by Garzamartinjr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Sulbaran
Report | Print
Apr 13, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Angel provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 12, 2024

Billy was a wonderful understanding salesman as well as the financial department being very understanding and helpful. More

by bensonvelkeishia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy B. And Brent., Zachary Swimmer
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Apr 16, 2024 -

Sterling McCall Nissan responded

It's fantastic to hear that you had a great experience and that Billy provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 07, 2024

The complimentary car wash and snacks and the courtesy of the staff are top notch. More

by Oluyemisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Zachary Swimmer
Report | Print
Apr 09, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Service was a good price but I thought the dealership offered a shuttle service so I could drop off car and get to work. I was informed that the service I was getting didn’t qualify for a Uber ride but i More

by sheeniaww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Apr 12, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 01, 2024

I worked with Dania and it was an absolute pleasure, I was able to do everything online which was convenient, very convenient! More

by Tamika Lattimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dania
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Apr 05, 2024 -

Sterling McCall Nissan responded

Thank you for your kind words for our staff, we appreciate it!

March 29, 2024

It tried there hardest they just always take so long Should find a better wat More

by celigreif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Apr 03, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 28, 2024

My service advisor was courteous, professional and knowledgeable. Very much an improvement over my last NIssan dealership. More

by Mabak8672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Landav
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Mar 30, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Always helpful, great communication and extremely friendly. Do not have anything bad to say about their service. More

by Mlr1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita, Anthony
Report | Print
Mar 29, 2024 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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