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Sterling McCall Nissan

Stafford, TX

4.6
821 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 821 reviews

November 09, 2024

Bad service they charge me money and they dont fix the problem they have know the problem. Dont take money with out any help More

by Hamad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
Nov 13, 2024 -

Sterling McCall Nissan responded

Hamad, Thank you for sharing, we can always improve our customer experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. We appreciate you sharing! Please contact me at ssliva@group1auto.com or call me personally at 214-319-1216, if I may assist. Stuart Sliva General Manager ssliva@group1auto.com

November 08, 2024

We got our amazing advisor Meghan and she always goes above and beyond to take care of us when I bring my vehicle in for servicing. She gives the best services with professionalism and a great big smile. More

by Graystoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Nov 09, 2024 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2024

Very professional, very informative, very responsive and very detailed with our service needs and solutions. More

by LindaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor, Zachary Swimmer
Nov 04, 2024 -

Sterling McCall Nissan responded

Hi, thank you so much for your positive comments about Sterling McCall Nissan! We hope you have a great day!

November 02, 2024

I purchased my Nissan Rogue from Sterling McCall Nissan and I've always experienced great customer service from everyone. Personally, I do not have anything negative to say and I highly recommend them. More

by cfiguera25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Nov 04, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

October 30, 2024

Great customer service. I was satisfied with the oil change to my car and they washed my car for free. Except that I didn’t get a complimentary food ticket like the last t More

by terryarratia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh Perez
Nov 02, 2024 -

Sterling McCall Nissan responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

Gonzalo the service advisor went above and beyond to help me get my vehicle fixed. The service was done well before the estimated time I was given. Great customer service, awesome job having my car fixed More

by jennifers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo G. 5 star
Nov 02, 2024 -

Sterling McCall Nissan responded

Hi Jennifers, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

I will always recommend angel because he is very good and very nice and very friendly More

by ANGELSABEENA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 01, 2024 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

I am comfortable when drop my car there for servicing. The staff is very nice. More

by tuanhtran1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Lopez, Zachary Swimmer
Nov 01, 2024 -

Sterling McCall Nissan responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Megan is my go to person. Very knowledgeable and polite. Awsome individual. The place is clean, spacious and pleasant to wait. More

by avanissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan (Lawson ?)
Nov 01, 2024 -

Sterling McCall Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2024

Today I received good customer service and everything was taken care. All the questions were addressed. More

by Merhawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Oct 26, 2024 -

Sterling McCall Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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