Back

Sterling McCall Nissan

Stafford, TX

4.6
823 Reviews

12230 Southwest Freeway

Stafford, TX

77477

Directions

By Type

Showing 823 reviews

June 07, 2024

Always polite, timely, thorough, and professional. I appreciate this dealerships efforts to take too care of me and handle ‘my problems. More

by amina.anugwom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jun 08, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Once arrive the service advisor comes out pretty quickly to review the service needs and explains what may be needed by looking at past visits. I especially like the 32-point inspection done free at charge More

by jjacob32753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Osorio
Jun 07, 2024 -

Sterling McCall Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2024

Fast, professional and accurate service! !! I was quickly greeted and was provided an accurate timeframe More

by dmcarter4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jun 07, 2024 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Thank you, and have a fantastic day!

June 03, 2024

Great service. I've visited with most of the service specialist and they are exceptional; most recently, Nikita and Gonzalo outperformed themselves in greatness!!! More

by SHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita, Gonzalo
Jun 05, 2024 -

Sterling McCall Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2024

Sterling McCall Nissan is very reliable and is also honest. I trust them completely to service my car properly. I have never felt that I was paying for unnecessary service. More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Sulbaran
May 28, 2024 -

Sterling McCall Nissan responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

Megan was my advisor and she was very kind and pleasant. The service took about 2 hours and my car was great at the end. Thank you very much More

by Yumar Miranda Oria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Zachary Swimmer
May 24, 2024 -

Sterling McCall Nissan responded

We're delighted to learn about your positive experience and the kind and pleasant assistance provided by Megan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

trust this place a lot and the advisors are very friendly and helpful, always willing to help you More

by yohanka.garcia72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilian Pérez avila
May 24, 2024 -

Sterling McCall Nissan responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 22, 2024

Your prices are too high. I had a better deal with Christian Brothers, lower cost, faster delivery time and 3 year warranty. They also gave me a quote for the other stuff you More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
May 22, 2024 -

Sterling McCall Nissan responded

My name is Loab Doc Burke and I would like to hear more about your experience... Please email me at lburke@sterlingmccallnissan.com... Thank you...

Aug 12, 2024 -

Sterling McCall Nissan responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stephen Swad General Manager sswad@sterlingmccallnissan.com

May 15, 2024

They always do a great job on my car, their wait times can be long but they always find the solution. I like that they send videos of the inspection so you can see what is going on with your car yourself. More

by Tinesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian
May 17, 2024 -

Sterling McCall Nissan responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 14, 2024

Welcoming greeting, explained thoroughly recommended repairs and ensured no questions prior to leaving dealership. Will be a returning customer. More

by Santana505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh - service advisor
May 16, 2024 -

Sterling McCall Nissan responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

...
17
...