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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
823 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 823 reviews

July 20, 2024

The service was excellent. Marlen, was well knowledgeable and eager to address any issues or concerns. More

by kathy.narcisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen, Zachary Swimmer
Report | Print
Jul 22, 2024 -

Sterling McCall Nissan responded

Hi, we're happy to hear you had such a positive experience with Marlen! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

Sterling McCall provided us with excellent service. We came in with a flat tire, and she took care of it swiftly and kept us informed at all times. To be honest, we can't say enough good things about S More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Jul 19, 2024 -

Sterling McCall Nissan responded

Hi Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Thanks again for the recommendation, and have an amazing day!

July 19, 2024

Excellent service. Keep it up. I Will definitely go back and recommend to a friend. More

by Jeoffvergara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen
Report | Print
Jul 19, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

July 16, 2024

The overall service was great. My vehicle was promptly checked In and I was directed the waiting area. I was notified of all progress and returned my vehicle in a reasonable amount More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 17, 2024 -

Sterling McCall Nissan responded

Hi Aubrey, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

July 13, 2024

Megan, she is a great person to help you with whatever you need. Thanks Megan. More

by hector hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Zachary Swimmer
Report | Print
Jul 14, 2024 -

Sterling McCall Nissan responded

Hi Hector, thank you for your kind review; we are happy to pass along your comments to Megan here at Sterling McCall Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Great service and experience at the car dealership at the stafford location. Thank you, Nissan team. More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
Report | Print
Jul 12, 2024 -

Sterling McCall Nissan responded

Hi Kerry, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

Professional Clean Friendly Quick Service Great Movies Fantastic Vehicles Awesome Place to visit like it More

by Black Betty Boop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Jul 10, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2024

Several issues with service today. I requested Lily Perez, but I was given Amos. I asked for the recommended service link that I always received, but I was told by Amos that the system More

by Alshawntus Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amos
Report | Print
Jul 12, 2024 -

Sterling McCall Nissan responded

Thank you for bringing this to my attention. I apologize for This negative experience you had with us. I would like an opportunity to address your concerns and to earn your business, please contact me at ralbarran@Sterlingmccallnissan.com. I look forward to speaking with you. Rudy Albarran, Service Director

Jul 12, 2024 -

Alshawntus Edwards responded

Hello Rudy, you mentioned that you would the opportunity to address my concerns, so I am responding. Just to inform you, prior to this visit, had a no issues with service. However, this time I was caught off guard not receiving the link to request the service that i wanted to choose, and bot being able to see video of technician servicing my vehicle. I've had been impressed with how your location services my vehicle, that's why I drive all the way from ROSHARON for it. Finally, I would just like to receive the service tech that I request going forward.

June 19, 2024

It was great experience. All my expectations was matched. The salesman was helpful. The shop is clean. More

by ntam.qt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Jun 20, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

The staff was professional and very friendly. Marlen explained everything and set my mind at ease on the maintenance that needed to be done. The waiting area is very accommodating with snacks ava More

by claralvrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen
Report | Print
Jun 19, 2024 -

Sterling McCall Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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