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Sterling McCall Nissan

Stafford, TX

4.6
823 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 823 reviews

July 29, 2024

Very friendly team and a lean service experience. Sterling McCall earns my business every visit. More

by Jakeaclark1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilian
Jul 31, 2024 -

Sterling McCall Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2024

Good service, good adviser, waiting time is OK,will come back for the next service More

by chumorong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene, Zachary Swimmer
Jul 31, 2024 -

Sterling McCall Nissan responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2024

Just purchased my third vehicle from Sterling McCall and have exclusively used the Service Department. Obviously I’m a satisfied customer. More

by PVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas-Service Mgr. and Pastor Patrick - Sales
Jul 27, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 25, 2024

The communication and overall experience was great, but the cost of labor and pressures to pay even more for services that are not mandatory prevents this from being a flawless experience. You would think More

by Kingq22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Zachary Swimmer
Jul 26, 2024 -

Sterling McCall Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 24, 2024

Yo siempre llevo mi carro para todo lo que mi carro necesita me siento más segura de que voy a tener un buen servicio More

by marianaosorio97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jul 25, 2024 -

Sterling McCall Nissan responded

Hola, le agradecemos que se haya tomado el tiempo de dejarnos estos comentarios. Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

July 23, 2024

Want to be contacted by the GM. @ 832-785-5326. Your workers has became complacent service has gotten horrible. I'm seriously considering never returning to this particular establis More

by Sassy6963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
Jul 27, 2024 -

Sterling McCall Nissan responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

Aug 02, 2024 -

Sterling McCall Nissan responded

Sassy6963, Thank you for speaking with me about your concerns today. You and your husband's loyalty to our dealership is valued, and we apologize for any inconvenience caused. We are committed to resolving this issue promptly to your satisfaction. Please don’t hesitate to contact me if you need further assistance. Stephen Swad General Manager sswad@sterlingmccallnissan.com

July 23, 2024

Excellent customer service. Completed when promised. Provided courtesy drop off and courtesy pick up. Highly recommended. More

by LVjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Jul 26, 2024 -

Sterling McCall Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

The dealership handled my request for a used vehicle professionally. Even the vehicle I intended to purchase was replaced with a newer model. That was a great professional advice from the dealership whi More

by sml1appiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alphonso Paapa
Jul 23, 2024 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 22, 2024

Great customer service from start to finish. As soon as we pulled in we were greeted by a guy. Then my Service Advisor Joel came and greeted us as well while checking us in. He took the time to More

by ShandaRenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel-Service Dept
Jul 26, 2024 -

Sterling McCall Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2024

Always excellent customer service with a smile. Wait was quoted 4 hours but was done in less time than what was expected. More

by inez281998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jul 22, 2024 -

Sterling McCall Nissan responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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