Sterling McCall Nissan
Stafford, TX
Filter Reviews by Keyword
By Type
Showing 823 reviews
Extremely disappointed with the unprofessional service I received. I took my car in for regular maintenance and an oil change and left with a broken door handle lock cover. I guess it’s my fault because I w received. I took my car in for regular maintenance and an oil change and left with a broken door handle lock cover. I guess it’s my fault because I went back to the same dealership after they broke my hubcap the last time I was there and quoted me the price to fix it. When it was perfect before I left it with them. The manager said they could make it better by offering to pay for labor to fix what they broke while I pay for the part. I find it very upsetting that I should be expected to pay for what they broke. Now, I’ve been to this dealership twice and left with 2 broken pieces of my car and basically no more than a “sorry” from management and that they can’t be responsible for damage to cars while they’re fixing them. I do not recommend this place. More
I really appreciate the transparency of this location. After the poor experience I had with previous dealerships, I loved how this one really does take pride in providing quality service. After the poor experience I had with previous dealerships, I loved how this one really does take pride in providing quality service. More
Thanks for great customer service. Nikita kept me informed with the mechanics findings and updates. I am very satisfied with the service I received. Nikita kept me informed with the mechanics findings and updates. I am very satisfied with the service I received. More
The service department is always professional , friendly and helpful. They are able to schedule you within the week of you needing anything done, if not that same day. and helpful. They are able to schedule you within the week of you needing anything done, if not that same day. More
Very friendly and helpful. Aj was marvelous in their customer service and made me feel secure in my purchase. Mario in financing also explained everything in detail and both we Aj was marvelous in their customer service and made me feel secure in my purchase. Mario in financing also explained everything in detail and both were professional. More