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Sterling McCall Nissan

Stafford, TX

4.6
1,131 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,131 reviews

June 24, 2025

Took my car in for servicing. Great customer service. Detailed service reports/video. Fast service! More

by jordandrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim
June 22, 2025

Very good service and helpful staff. He explained everything to us in detail and did a great service. More

by Pritilata.mitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Jun 25, 2025 -

Sterling McCall Nissan responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 21, 2025

Quiero dar las gracias al dealer por el cupón q me mandaron y me permitieron ahorrar dinero, muchas gracias otra vez. More

by franciscoygloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Garza
Jun 23, 2025 -

Sterling McCall Nissan responded

Hola, ¡nos alegra mucho haber superado tus expectativas! Si tienes alguna pregunta, llámanos. ¡Siempre estaremos encantados de ayudarte!

June 21, 2025

Always do the job on time and professional advisors Reasonable price I recommend this dealership to all More

by mekbibl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei
Jun 23, 2025 -

Sterling McCall Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2025

This experience was a trash, actual garbage. My service Advisor LoreLei was horrible it was like talking to someone who didn’t know a thing and just stared at you. Then they try to add thousands More

by andersonjade35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
LoreLei
Jun 24, 2025 -

Sterling McCall Nissan responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please reach out to me at the contact information listed below as we would like to hear more about your experience.   Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

June 20, 2025

Customer representative was very rude told him to wash car did not did and ask him why not telling reason and excuses because he made me feel like very low More

by sajidchandwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
Jun 24, 2025 -

Sterling McCall Nissan responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please reach out to me so we can get some more information on what happened and get your vehicle washed.   Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

June 19, 2025

My tire and air filter change wasn't covered by the insurance so it wasn't fixed More

by Ali Rahma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo G, Zachary Swimmer
June 18, 2025

Always good service very professional. Very efficiency. One thing I would add to the service is a wash and clean of the car. That is very optionable More

by artwil48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jun 20, 2025 -

Sterling McCall Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2025

A very clean dealership. Everyone seemed to have a job to accomplish. However, no senior citizen discount, come on, let’s get with it. Are you afraid to give older customers More

by BEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia did an excellent job
June 17, 2025

The staff Armando was very helpful as always. Kept me updated. I recommend an increase in his pay. Thanks Again Armando More

by Elizabeth Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
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