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Sterling McCall Nissan

Stafford, TX

4.6
1,026 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,026 reviews

April 10, 2025

Excellent service from the moment of greeting Ms Nikita very attentive and supportive would definitely come back for my next service More

by myrnaleticia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita , Zachary Swimmer
April 10, 2025

My visit was to the service department and from start to finish they were very efficient. More

by Lourdes Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
April 09, 2025

My agent Nikita Lee, made my visit to Sterling McCall an excellent decision. She kept me informed and very nice. Also, the most important thing was my car was fix in a reasonable time. Great job Mechanic More

by acflnf76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee, Zachary Swimmer
April 09, 2025

I slightly hit roadside guardrail and the steering wheel was off-center, dropped off my car for repair in the morning. the service lady said alignment would fix the problem. no one contacted me the whole d More

by Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Torres
Apr 09, 2025 -

Han responded

My wife took the car and the report to another body shop. They did a brief check and said clearly the car is not properly aligned. So my wife drove to Sterling McCall Nissan again. This time, they had an "experienced technician" to do the alignment and fixed everything! It looks like they didn't do anything yesterday but lied to me.

April 08, 2025

Nice and fast, excellent service and facilities were all clean and professional. Will be back More

by SVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei
April 05, 2025

Great service, great communication with the associate, and location just next to the freeway. Helped me with my Nissan Titan 5.0 recall + update on the computer; my truck was returned to me even cleaner t More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annayh Perez
Apr 09, 2025 -

Sterling McCall Nissan responded

Hi Roberto, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2025

Awesome service professional amazing service people know what they are doing and very helpful in diagnosing problems and solving it in a short amount of time More

by TONYMARINONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim Koual
Apr 09, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Great customer service, you will get a video of the findings on your vehicle when in for service whether good or bad More

by Priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei
Apr 07, 2025 -

Sterling McCall Nissan responded

Hi Priscilla, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

This dealership goes over and beyond to provide the best customer service!!! I have ONLY brought my car to Stwrling McCall Nissan for service ... even after the warranty coverage ended. The dealership serv More

by C. Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Apr 05, 2025 -

Sterling McCall Nissan responded

C. Lewis, we're so glad that we were able to go above and beyond your expectations! Thank you for taking the time to let us know how we did here at Sterling McCall Nissan.

April 01, 2025

Megan was my advisor and she is wonderful to work with! I have had her before too and she has always been consistently great and honest. More

by dotdot6801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Zachary Swimmer
Apr 05, 2025 -

Sterling McCall Nissan responded

Dotdot6801, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan!

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