Sterling McCall Lexus

I purchased my car in 2012 from Sterling McCall. I have taken my car in every year for service. Today I received exceptional service. The service advisor I had today was Francisco Zapa. He listene I have taken my car in every year for service. Today I received exceptional service. The service advisor I had today was Francisco Zapa. He listened to my concern and addressed it. He was genuine in his demeanor and professionalism. I highly recommend him as a service advisor. More

Service at Sterling McCall is always good, prompt, and reliable. You can always count on Service Advisor Hunter Bassett. reliable. You can always count on Service Advisor Hunter Bassett. More

Service was exceptional. Thanks to service advisor Steven Silva. Great communication and follow up throughout. Thanks to service advisor Steven Silva. Great communication and follow up throughout. More

Service advisor was great and provided prompt progress updates during the service of the car updates during the service of the car More

Michael was a fantastic service manager! ! I was greeted with extreme kindness and professionalism. The service was fantastic and my car was shiny clean! ! I was greeted with extreme kindness and professionalism. The service was fantastic and my car was shiny clean! More

Super customer service. Above and beyond my expectations! David Capin was amazing and super knowledgable about my new ride. Highly recommend! Above and beyond my expectations! David Capin was amazing and super knowledgable about my new ride. Highly recommend! More

Overall good service although it took much longer that originally indicated. However serviceman did not come to explain the additional services as per the inspection and merely send a notification by text originally indicated. However serviceman did not come to explain the additional services as per the inspection and merely send a notification by text message More

Poor communication regarding car repair updates. We have to call multiple times to get an update We have to call multiple times to get an update More

Have had experience with the dealership since 2013 with this particular car. I have had all my Service done at Sterling McCall. The service has always efficient. I have dealt with Josh Garcia in recent vi this particular car. I have had all my Service done at Sterling McCall. The service has always efficient. I have dealt with Josh Garcia in recent visits who is quite pleasant and does a great job of updating on the progress of the work on the car and necessary repairs. The service is not inexpensive, but neither was the car that sterling McCall keeps running at top form.. More