Sterling McCall Lexus

Delayed and poor service from service advisor David Cortez. Not respectful of our time and waited for more than an hour after the car was serviced. This is not the first time this has happened. Cortez. Not respectful of our time and waited for more than an hour after the car was serviced. This is not the first time this has happened. More

Randy was easily accessible when I had questions or concerns and was able to provide me the answers in a timely manner. concerns and was able to provide me the answers in a timely manner. More

I had an awesome experience while at the dealership. My service advisor, Jose gave outstanding service. Than you so much! My service advisor, Jose gave outstanding service. Than you so much! More

Service takes too long, to log in and to get car when it’s ready. I arrived for a 2:30 appt at 2:28. There were so many cars waiting, it took 15 minutes before anyone came to me car. When I was told my it’s ready. I arrived for a 2:30 appt at 2:28. There were so many cars waiting, it took 15 minutes before anyone came to me car. When I was told my car was ready, valet looked at my bill and left. 6 other people came and left, before they finally found my keys and brought my car. Not a happy camper. More

Jose from Sterling mccall Lexus service provides an outstanding service everytime i get my van for maintainence service. I outstanding service everytime i get my van for maintainence service. I More

Service rep made sure I was taking care of when I arrived and during the time I waiting. I expressed a concern before car went in and before it was done he had resolved everything. and during the time I waiting. I expressed a concern before car went in and before it was done he had resolved everything. More

Well, I am not a person of too many words. But will say superb service. Came in for routine maintenance, great experience. Thank you Stephanie Nguyen, great customer service! But will say superb service. Came in for routine maintenance, great experience. Thank you Stephanie Nguyen, great customer service! More

Professional. Followed up on requests. Polite when checking in and leaving. Frederick was very efficient Followed up on requests. Polite when checking in and leaving. Frederick was very efficient More

Fair, honest, transparent. Would certainly recommend Dealership to my family and friends. This is the forth vehicle purchased from Sterling McCall Lexus. Robert B. Baldwin I Would certainly recommend Dealership to my family and friends. This is the forth vehicle purchased from Sterling McCall Lexus. Robert B. Baldwin III. More