Sterling McCall Lexus Clear Lake
Houston, TX
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The receptionist was friendly. They attended to us promptly. The service manager was honest & upfront. They gave us a ride to a nearby mall since it took 2 hours for the work done. promptly. The service manager was honest & upfront. They gave us a ride to a nearby mall since it took 2 hours for the work done. More
took my car in for service and they did not reset the maint. reminder. I called the next day and they told me someone will call me. What a bunch of idiots. maint. reminder. I called the next day and they told me someone will call me. What a bunch of idiots. More
I have been going to Kyle Hart for service on my RX330 for about 5 years. I would suggest using Kyle as Service Advisor to anyone buying a Lexus anywhere in Texas. He is always friendly, polite and take for about 5 years. I would suggest using Kyle as Service Advisor to anyone buying a Lexus anywhere in Texas. He is always friendly, polite and takes good care of you and your car. Charlie More
They are very friendly and speedy in their service, especially Jacy. My car and myself are always taken very well care of every sinlge time I go there. Would recommed Lexus of Clear Lake very highly. especially Jacy. My car and myself are always taken very well care of every sinlge time I go there. Would recommed Lexus of Clear Lake very highly. More
First of all I was greated with a friendly smile,then Jacy the service consultant explain to me everything that would be done ,and if something else was needed we would be notifyed immediate very good c Jacy the service consultant explain to me everything that would be done ,and if something else was needed we would be notifyed immediate very good consultant.we was well please the good service we received. More
I have been w Lexus of CLear Lake for over five years. I have been w Lexus of CLear Lake for over five years. I have purchased all three of my Lexus vehicles from them and would ONLY trust the I have been w Lexus of CLear Lake for over five years. I have purchased all three of my Lexus vehicles from them and would ONLY trust them to maintain my vehicles. Kyle Hart is my service manager and appreciate how he works w my busy everyday schedule. He always has a loaner car for me and is willing to work w my hours wether it be early or late. The appointments are very prompt and to the point. Thank you for your very accommodating service. Sincerely, DN More
We've been Lexus customers for some years. My car battery went out yesterday. I called Woody Sweet. He took care of my car problem within 1 hour! Customer service is seen as soon as you drive up. battery went out yesterday. I called Woody Sweet. He took care of my car problem within 1 hour! Customer service is seen as soon as you drive up. Customer service has always been a priority for Lexus of Clear Lake. More
I have had to take my Lexus is250 in on several occasions and have dealt with several service reps. I managed to get Jacy these last few occasions and my experiences with her have been great. I will continue and have dealt with several service reps. I managed to get Jacy these last few occasions and my experiences with her have been great. I will continue using this dealership for my continued service needs because of her. She has kept me in the loop on all of my repairs and has continued to go out of her way to ensure I leave happy. More
I've been using this dealership for almost 10 years now and have always been treated professionally and promptly. Today’s visit was no different. Dropping off my car took only a few minutes and, then I wa and have always been treated professionally and promptly. Today’s visit was no different. Dropping off my car took only a few minutes and, then I was on my way with a loaner car. The service was completed before the promised time – and I received a courtesy call informing me the car was ready. And as usual the car had been thoroughly cleaned and looked great. My only complaint is that I ate too many of the freshly baked cookies! More
The people at Lexus Of Clear Lake in Houston, Texas are really nice and professional. They greet you when you drive up withh a hugh smile ,open your car door and take care of business with a rapid pace a really nice and professional. They greet you when you drive up withh a hugh smile ,open your car door and take care of business with a rapid pace and fair price ." NOTHING MORE TO SAY but satisfied ". More