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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,447 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,447 reviews

July 01, 2025

Phil at Sterling McCall Lexus Clear Lake was extremely responsive, patient, and kind. The loaner was great and they accommodated my schedule for the return. They also offered snacks and water, and the fac More

by Nadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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June 30, 2025

First time visit for service, after hearing about others positive experiences here with service department. Working with Erika in service confirmed the prior accolades of the top notch service. Erika was ve More

by DAVIDGEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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June 30, 2025

i enjoyed my time there and being able to test drive truly allowed me to trust what i was buying More

by Elizabeth Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Santiago
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June 28, 2025

Lewis was great All the crew was great. Iwill recommend others.Very clean .Thanks for plenty of snacks and drinks More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip
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Jun 29, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Johnny, thank you for your kind review; we are happy to pass along your comments to Lewis here at Sterling McCall Lexus Clear Lake! Thank you, and have a fantastic day!

June 28, 2025

Service manager Phil is very friendly. Explain service items very well to me and very courteous. More

by Joseph Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Jun 29, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Joseph, we're happy to hear you had such a positive experience with Phil! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2025

My service advisor was great and informed me of everything at this visit and what was needed for next visit. The work was done quickly and smoothly, very satisfied with today’s visit More

by cortinasabie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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Jun 30, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2025

Melissa, very knowledgeable and courteous. Answered all our questions. Professional and she knows what she's doing. We always felt at ease during entire buying process. She definitely is an as More

by Narangsudesh1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jun 30, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 28, 2025

You good job good person Very good services. I will come back again thank you. More

by Hienthinhq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Fuimaono
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Jun 30, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 27, 2025

We have been working with this lexus dealership for over 17 years and keep coming back knbevaysd they have excellent service. More

by meenajayant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
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Jun 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Meenajayant, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2025

Got great service from Fred Forshey. He answered all my questions and kept me up to date on delivery of my vehicle. More

by Rayaroeder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Forshey
Report | Print
Jun 28, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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