Sterling McCall Hyundai South Loop

Horrible experience with the Finance Depart'.. be cautious I did my test drive on 26 Dec 2014 and was ready to make a purchase(2015 Hyundai Sonata LIMITED). Sales specialist - Cheryl James helped me on the fin I did my test drive on 26 Dec 2014 and was ready to make a purchase(2015 Hyundai Sonata LIMITED). Sales specialist - Cheryl James helped me on the final drive out numbers, she is very polite and friendly . Next step is the finance, they took my information and i have filled the form. After 15-30min, they came with an estimate of $566- 590/ month, with a duration of 60months for a $0 down payment. When asked what was the interest rate, the guy told me its 5.6%. But my negotiated drive out price was $28,000. 5.6% of $28,000=$1568.00 So, the total payments per month is= $492.80 [($28,000+$1568)/60]. I walked out of the dealership that night(26 Dec 2014). The next evening(27 Dec 2014), the finance department called 2-4 times to my cell and text me saying, well they have a low interest rate to offer which is somewhere 3.69% and I said no, next offer was some 2.56, said no to it .Finally they have asked me the interest rate I'm looking for, replied 1.99%. They replied its only for tonight, please come to sign the papers, i have also requested for a Cargo tray along with this this deal. I went to the dealership by 8:30PM same night, the finance guy showed me the options and features and asked me to sign on the paper. Here is the interesting part, the paper says 460/Month for 75 months(increased the payment duration) which is $460*75=$34,500. I was shocked and asked him to re-calculate in-front of me and show me the numbers. He said the numbers are right in front of you on the paper. i said not interested, he said" at least we tried", to me that was a funny line. Yeah, right they tried me to fool around with the numbers. ---- Here's good and bad things about this dealership. GOOD: Some of the sales specialist like Cheryl James are very good they try their best to get you the numbers you looking. BAD: Lot more... Service Department and Cautious on the *finance department. --- After reading some of the bad reviews i gave a try 'coz of the good sales specialist and though i could get my service done at other stores. Hope this helps future customers who are in market buying a car. Happy holidays... More

Great experience! I'll make it short, these guys are awesome! Shout out to Tommy A, Justin, and Michael for the great buying experience. They are very patient at workin I'll make it short, these guys are awesome! Shout out to Tommy A, Justin, and Michael for the great buying experience. They are very patient at working with the customers and helping us finding the right price for the car. More

Picked up a new Santa Fe yesterday Price was the best in Houston and I negotiated 100% via email with Frank Luna (fluna@southloophyundai.com). He made the car buying process easy. Dro Price was the best in Houston and I negotiated 100% via email with Frank Luna (fluna@southloophyundai.com). He made the car buying process easy. Drove to the dealer, filled out the paperwork, and left with a fantastic new car. More

Wonderful experience!! Fast, honest service!!! Bought a 2013 Elantra yesterday, and I will be looking forward to driving her for years to come!! PERFECT CAR!! The sales rep Fast, honest service!!! Bought a 2013 Elantra yesterday, and I will be looking forward to driving her for years to come!! PERFECT CAR!! The sales rep was patient and very informative!! I would definitely recommend this dealership to family and friends!! More

So in Love I just love my new car... They were so nice and helpful... I am a single lady they did not try to get over on me. They work with what I needed.. I say I just love my new car... They were so nice and helpful... I am a single lady they did not try to get over on me. They work with what I needed.. I say all need to go by and get a car..... More

I didn't have to haggle with prices & No tricks were used. Sales guy (ALONZO ALLEN) was trust worthy. The entire process was quick and not complicated. The finance guy (LUIS)also made the process were used. Sales guy (ALONZO ALLEN) was trust worthy. The entire process was quick and not complicated. The finance guy (LUIS)also made the process go smoothly!! More

I love this store!! I have purchased 3 vehicles through I love this store!! I have purchased 3 vehicles through it. The staff is always friendly and helpful. Darryl Thompson, the general manager is very I love this store!! I have purchased 3 vehicles through it. The staff is always friendly and helpful. Darryl Thompson, the general manager is very personable. I refer my friends to this store. Unfortunately I was involved in an accident this past summer. Alonzo Allen, the sales rep, did not stop until I was placed in the 'right fit' of a car for me! I am most pleased. Sincerely, C. Renee Thompson More

South Loop Hyundai had a white 2011 Hyundai Sonata listed for $14,877. The next morning, we called to make sure the car was still available since we had to drive from Austin to look at it. Alfonzo assured for $14,877. The next morning, we called to make sure the car was still available since we had to drive from Austin to look at it. Alfonzo assured us it was. When we looked at the website again, we noticed the price dropped $1000. Perfect! When we arrived, we told Keith we were looking for the white Sonota that was listed on the Internet (there was only one listed). He took us to the car. We test drove it and loved it. Then we noticed the mileage was a bit lower than listed in ad. Keith then tells us we have the wrong car. The one we just tested was $17,800! We asked about the car we requested. After investigating, Keith tells us the car was sold 3 days earlier. (Then why the drop in price?). We asked to see a car like the one listed. The manager, Brian, came up with a few cars, but none were offered near the price of the "Internet special." What a bunch of scammers! More