Sterling McCall Hyundai South Loop
Houston, TX
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Fast , friendly , honest John was amazing made buying my first car a remembeable experience , the customer service was excellent , all my needs were met . Thank you I will be John was amazing made buying my first car a remembeable experience , the customer service was excellent , all my needs were met . Thank you I will be back again for my next vehicle ! South Loop Hyundai is definly a great place to buy ! Strongly recommend. More
Great Experience I just wanted to send a note to say how much we really enjoyed & appreciated Cheryl James & the great job she did helping us understand the value of t I just wanted to send a note to say how much we really enjoyed & appreciated Cheryl James & the great job she did helping us understand the value of the care we purchased. I have and will continue to recommend my friends and associates to the dealership because of Cheryl. More
Horrific Experience I went to this lot with the intention of leaving with a car that day and I was excited. The only salesman available was the floor manager, and he was I went to this lot with the intention of leaving with a car that day and I was excited. The only salesman available was the floor manager, and he was the WORST salesman I have ever dealt with. I tried to show him the deals that I had seen on their website and he pushed my phone back at me and said he saw them 100 times a day. He also told me that his phone was blowing up and that he had other customers waiting. So I stood up and told him to go see about those other customers because i didn't appreciate the way he was speaking to me and I was leaving. After I left, someone from the dealership called to try and get me back and promised to give me a great deal. However, that individual actually defended the bad behavior of the salesman. I will NEVER give my business to South Loop Hyundai, EVER. And I will tell everyone I know to avoid them at all costs. More
Excellent Service Department Gregg Anthony, my service advisor is acceptional! My visit there was the best experience I've had with a dealership. I will DEFINTELY return. Thanks! Gregg Anthony, my service advisor is acceptional! My visit there was the best experience I've had with a dealership. I will DEFINTELY return. Thanks! More
Worst experience I ever had with a car dealership. I live out of state & was looking to purchase a vehicle I seen on their website, done application online & email my info to Ralph Mendoza & never hear I live out of state & was looking to purchase a vehicle I seen on their website, done application online & email my info to Ralph Mendoza & never heard anything back from him so I called & left message after message for him & never received a call back. No one at this dealership ever followed up with me to let me know any kind of information or what was going on. Ive called for a week straight & couldnt get anyone to tell me anything & was told several times they would call me back with some information & I haven't received a call back yet. More
came in for a test drive with my wife We were very impressed with the professionalism of the whole team here. Very courteous and we got 2 new cars at a great deal. Highly recommend to anyo We were very impressed with the professionalism of the whole team here. Very courteous and we got 2 new cars at a great deal. Highly recommend to anyone wanting a new car. More
sales rep In my 32 years of buying cars I have never had a sales rep more professional then Ms. Cheryl James. She walked me through every step and made sure I In my 32 years of buying cars I have never had a sales rep more professional then Ms. Cheryl James. She walked me through every step and made sure I got the vehicle I came in for. More
dishonest run around I worked with Salesman Paul Jones for two weeks and when he texted me the deal I went in to make the purchase. When I got there they wouldn't honor th I worked with Salesman Paul Jones for two weeks and when he texted me the deal I went in to make the purchase. When I got there they wouldn't honor the deal even though I had it in black and white. One sales manager Alonzo agreed that I had every right to expect them to honor the deal and that's nice, but they still wouldn't. If you look at their website, don't kid yourself into thinking the sales price means the sales price. Even though the web listing starts with the MSRP, then subtracts a dealer discount and any rebates, Sales manager Justin will explain that the listing doesn't include dealer preparation charges for tint, wheel locks, etc. so the sales price is actually a couple of thousand dollars higher than what they advertise. Where I come from, "sales price" means the price you will sell the car for. From top to bottom, this was the worst run around - deceptive - typical dealer rip off experience I have ever had and I have bought a few cars in my life. Save yourself the trouble, these guys cannot be trusted and will not honor their word. Terrible black mark on the industry More
Bad Experience - Rude Salesman Horrible experience. Jon was so rude and was trying to screw me over with the worst deal I had ever seen. Don't go here. They are the worst. Horrible experience. Jon was so rude and was trying to screw me over with the worst deal I had ever seen. Don't go here. They are the worst. More
Please don't deal with thease guys Bad Experience....Do not full fill what they committed for service. They committed to give me some service benefits but after one 1 month , they regre Bad Experience....Do not full fill what they committed for service. They committed to give me some service benefits but after one 1 month , they regretted to provide. More