Sterling McCall Hyundai South Loop

Best Experience EVER!!! To be short, I went to the dealership that morning to get an oil change on my 2014 Hyundai Sonata. I had no intentions of buying a car. Absolutely non To be short, I went to the dealership that morning to get an oil change on my 2014 Hyundai Sonata. I had no intentions of buying a car. Absolutely none! After my oil change was completed I went home and checked my mail where I found several refinancing loan mailers. One of them stood out amongst the rest because there was a hand written sticky notes addressed to me. I took note to the details and called the dealership. Mark and I conversed and I asked him to help me under what refinancing meant. He walked me through it connected me with Lamar. Lamar made me feel completely comfortable and confident that I could get the car that I desired. He even helped guide me as some of my car choices were obviously unrealistic and out of my budget restrictions. Lamar is someone I can now call a friend and a consultant. He also had a tag team buddy Dylan who was very knowledgeable on the inner workings of the vehicle such as the smart features. He took the time to show me every feature no matter how small and even served as a point of contact in case I needed assistance while on the road. I will always recommend this dealership to my friends and family because of the teamwork, honesty and the way the go above and beyond for their customers. It’s appreciated and keep up the good work! More

Prompt Service The Hyundai service attendant and advisor were ready for me at 7:30 am for my 5000 miles inspection/check-up and several manufacturers updates. I was The Hyundai service attendant and advisor were ready for me at 7:30 am for my 5000 miles inspection/check-up and several manufacturers updates. I was out of the facilty in one hour which included a thorough car wash and vacuum. More

May Service Everything was fine. Javier Sandoval took good care of me and my vehicle just as he has done on previous occasions. South Loop is my preferred Hyundai Everything was fine. Javier Sandoval took good care of me and my vehicle just as he has done on previous occasions. South Loop is my preferred Hyundai dealer. More

Worst Dealership Experience Ever I was told by a Finance Manager that they "saw something " in my information which led them to think that they could get me approved. The Finance Man I was told by a Finance Manager that they "saw something " in my information which led them to think that they could get me approved. The Finance Manager stated that he would call me back the next day to let me know one way or the other. The next day comes, and I heard nothing. I called three times on 5/17/19 to get an answer. This would have been my third car from this dealership. This is very bad customer service!!!! When I called and spoke with Cindy, I was placed on hold for close to 15 minutes just to get an answer from the Finance Manager. To make a long story short, this dealership has lost my business forever! More

xxx DO YOU NEED A TITLE FOR? Campaign computer reflash was done much more quickly than I expected, thus I was in and out in a minimum of time. Daniel Boyd was courteous and respo Campaign computer reflash was done much more quickly than I expected, thus I was in and out in a minimum of time. Daniel Boyd was courteous and responsive to all my inquiries, and eased the process immensely. Bailey I. Smith More

Excellent service , friendly service staff. Explained all pricing. I appreciate the specials honored from wed special. Will be back for next service. Thanks, for the gr , friendly service staff. Explained all pricing. I appreciate the specials honored from wed special. Will be back for next service. Thanks, for the great service. More

Will be back Hyundai South Loop found out exactly what was wrong with my car, when a different location told me “nothing was wrong”. I will definitely be coming ba Hyundai South Loop found out exactly what was wrong with my car, when a different location told me “nothing was wrong”. I will definitely be coming back for all my maintenance or issues with my vehicle. Andrew was great, very friendly and helpful with service I needed. Will definitely come back for any other issues or maintenance. More

Service needed for my Azera. Brought car in for oil change and new wiper blades. Analysis of needs of car indicated other work was necessary. That work was clearly explained and Brought car in for oil change and new wiper blades. Analysis of needs of car indicated other work was necessary. That work was clearly explained and, with my approval, performed in a timely manner. More

Review of Service work on my Tucson Listened to me, carefully and thoroughly examined car, kept me informed of progress, serviced and repaired car as needed and had the car available wh Listened to me, carefully and thoroughly examined car, kept me informed of progress, serviced and repaired car as needed and had the car available when promised. More

Service dept. always amazing service. Everything with the service dept. is great! They go above and beyond to make sure the customer is satisfied and make sure we know exactly is going on Everything with the service dept. is great! They go above and beyond to make sure the customer is satisfied and make sure we know exactly is going on with our cars. Wish my car wash was done a little better. I understand it’s free but they could have wiped the dash off atleast. Service dept is great though!! More