Sterling McCall Ford
Houston, TX
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This is no joke. I spoke with Delano over the phone about needing a car. I told him what my needs were and the price range I was looking at. I told him my car preferen I spoke with Delano over the phone about needing a car. I told him what my needs were and the price range I was looking at. I told him my car preference and he found just what I was looking for, with one exception, it was better than what I asked for. Listen, I could go on and on and on about the great service I received but, the real deal is that this dealership is NO JOKE! They are for real. GREAT customer service and PROFESSIONALS through and through. Two thumbs up and a high five to Delano and Tosh, TRUE professionals. I HIGHLY recommend this dealership and sales team. To the dealership and all the personnel, including the support staff you never get to see, who made my experience pleasant...... THANKS!!! More
Excellent service from lee loera Mr. Loera provided and excellent service during my experience in the service department. I did not have any appointment that day but had time to put m Mr. Loera provided and excellent service during my experience in the service department. I did not have any appointment that day but had time to put my car to service and he welcomed my request. My car was serviced exactly as the time he had provided. He went out of his way to provide documentations that I requested and explained everything in detailed. He provided me assurance. He is a GEM. I would recommend their service department. More
AWESOME EXPERIENCE I HAD AN AMAZING EXPERIENCE AT STERLING MCCALL FORD. THEY DIDN'T EVEN HAVE WHAT I WAS LOOKING FOR BUT WENT TO THE TROUBLE TO FIND IT FOR ME. IT IS EXA I HAD AN AMAZING EXPERIENCE AT STERLING MCCALL FORD. THEY DIDN'T EVEN HAVE WHAT I WAS LOOKING FOR BUT WENT TO THE TROUBLE TO FIND IT FOR ME. IT IS EXACTLY WHAT I WANTED . I WILL DEFINITELY BE BACK NEXT TIME. THANKS DELANO AND MELISSA. More
awesome afternoon with Mary Hill!! Had a very breezy experience here! Mary is so friendly and makes buying a car less tiring and more cheerful! :) She helped find me a new car based on Had a very breezy experience here! Mary is so friendly and makes buying a car less tiring and more cheerful! :) She helped find me a new car based on my specifications and it fit like an old glove. Thanks Mary & Sterling McCall! More
review I was very happy with my experience. I came in looking for a good deal and everybody was extremely friendly and welcoming. I will certainly recommend. I was very happy with my experience. I came in looking for a good deal and everybody was extremely friendly and welcoming. I will certainly recommend. More
Amazing service Mr. Humphrey I went to Sterling McCall expecting to only browse the cars on the used lot. I came out two days later with a 2013 Ford Focus SE, no down payment and I went to Sterling McCall expecting to only browse the cars on the used lot. I came out two days later with a 2013 Ford Focus SE, no down payment and shockingly low payments. it was amazing. From the moment I stepped on the lot I was taken great care of. Humphrey and Aymen are wonderful at what they do. I only waited about 45 minutes to an hour to drive off with my new car. It was no problem for me waiting, because mr. Humphrey made that time so fun, entertaining and hilarious the conversation was great and I thank you for the amazing amazing amazing service that you gave! I will definitely go back to Humphrey for my next car! ?????? More
Awesome Service Mr.Delano Palmer went above and beyond for me and my family...I can't say thank you enough for his awesome service he provided for us. We got everythi Mr.Delano Palmer went above and beyond for me and my family...I can't say thank you enough for his awesome service he provided for us. We got everything we wanted and more. More
Best Truck Buying Experience In over 20years of purchasing trucks Sterling McCall Ford has provided the best overall customer service and satisfaction from GM Mr.Palmer who made s In over 20years of purchasing trucks Sterling McCall Ford has provided the best overall customer service and satisfaction from GM Mr.Palmer who made sure everything ran smoothly and efficiently. Even when the truck I wanted was out of stock he went above and beyond to locate and have the truck on his site for purchase within 24 hours. My salesman Mr.Logan provided me with excellent service A class guy. Sterling McCall was able to get me the best price intown,very professional, very satisfied with the again A class experience. Highly recommended Sterling McCall Ford for there honesty and integrity. Will definitely buy from them on my next truck purchase. Herman More
The finest Ford dealer in town! Purchased a Ford pickup truck from Logan and he was outstanding. Great attitude and customer service. was very honest and not pushy. Finance manager T Purchased a Ford pickup truck from Logan and he was outstanding. Great attitude and customer service. was very honest and not pushy. Finance manager Travis was awesome and very informative. This is our second purchase from Sterling McCall Ford and we will not go anywhere else. Everyone was very welcoming and the GM was very friendly and made sure we were taken care of from beginning to end. Thank you Guys!!! More
Things have improved and this is the first dealership I like We all know how dealers can be... rude, high priced, drive your car around, and so on. This dealership really seems to be trying to NOT be any of We all know how dealers can be... rude, high priced, drive your car around, and so on. This dealership really seems to be trying to NOT be any of those. They have made significant changes in their collision/auto body shop office and the rude attitude is gone and the new law of the land is professionalism. As for oil changes and auto inspections, I choose to get them here because they are price competitive and can do a routine inspection for things you actually need instead of trying to find things to jack up sales like other shops. And, recently I have been receiving a hand wash car wash free after they are done with the work. I don't see anyone else doing that. I also like that I can receive a free shuttle ride to downtown and back when I need to leave the vehicle there - though sometimes the shuttle isn't convenient with pickup times due to my work schedule, it is nonetheless a free shuttle service. I have been through the ugly times and since 2010 when I started going there, they have been getting better and better. I will always remain vigilant and call out any crap, but so far, of complaints that I had made in the past, changes were made and the shop improved with the corrective changes they made. The car business isn't one that I would call friendly, or honest, but so far, I have been impressed with the changes made. I realize that things can go wrong, but when they do, how they are now handling things has been a huge improvement and shows that they really are trying to improve. More