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Sterling McCall Ford

Houston, TX

4.7
356 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 356 reviews

November 22, 2024

Excellent, outstanding, awesome, incomparable, honest, I will definitely continue to take my business to Sterling McCalls More

by sarussell
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 25, 2024 -

Sterling McCall Ford responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

November 22, 2024

I had to make a quick trip to Sugarland and was in between on maintenance. Sterling McCall Ford got me in on short notice. Your competitors required 48 hours notice Thank you! More

by randy.pierce6769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Britton
Nov 25, 2024 -

Sterling McCall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

Helped. me out for the second time with repairs with no notice.Top service all round More

by houstoncobbler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Britton, Jason Weeks
Nov 22, 2024 -

Sterling McCall Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2024

Andrew Britton, the service advisor, took great care of my car. I called and got a service appointment at 10 am and my car was finished and even cleaned inside by 4:00 pm. Excellent work! More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britton, andrew
Nov 22, 2024 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

My service tech was really friendly and transparent, I will be back for maintenance next time More

by educhapa25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Nov 22, 2024 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

November 18, 2024

I needed oil change service for my Ford Escape and received great service from the intake, Amir kept me aware throughout the service and escorted me to my vehicle when finished. And my car was washed More

by brendapjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Nov 21, 2024 -

Sterling McCall Ford responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Mr. Jerry Quick was Exceptional on communicating with me. As well as providing me with all the information and questions I had and needed. Mr Cody once again got my truck up and running back on a major quick More

by carlosrenova803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody , Jason Weeks
Nov 19, 2024 -

Sterling McCall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 14, 2024

Great customer service! Scheduled my oil change online and they would’ve had me out in no time if weren’t for my check engine light. Erick took care of contacting warranty c More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gonzalez
Nov 14, 2024 -

Sterling McCall Ford responded

Hello Leslie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 11, 2024

Very friendly and professional staff. They kept me informed of progress and the wait time was reasonable More

by rafaelahernandez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 13, 2024 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Irvin was courteous and helpful. He was able to get my car brake booster replaced and back to me in the same day. Anthony in their shuttle service drove safely and was very personabl More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
Nov 12, 2024 -

Sterling McCall Ford responded

Hi Rob, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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