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Sterling McCall Chevrolet

Houston, TX

Overview
Reviews
Vehicles
4.2
899 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 899 reviews

June 02, 2025

Excellent service from the beginning to end. I was greeted by a nice Caribbean man, and then William came out and assist me. I think I sat for about and hour and then I was on my way out the doo More

by brdelafosse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 31, 2025

Excellent customer service. Brad Lafferty is very professional, attentive, and goes the extra mile to provide you with quality service. More

by inmaconstca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lafferty
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Jun 01, 2025 -

Sterling McCall Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Chevrolet!

May 31, 2025

Very professional young lady and the service as well keep up the good work thanks! More

by Felipe martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
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May 31, 2025

Ninete at Sterling McCall Chevrolet was outstanding! She was professional, friendly, and kept me informed every step of the way. Her attention to detail and commitment to great customer service truly ma More

by Fernando Hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninete Duran
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May 30, 2025

The absolute worst experience from a dealership. My credit was ran, documents signed and 3 weeks later I still have not taken possession of the vehicle. No communication from an associate. More

by Unavailable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew, Justin
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May 30, 2025

Ken Myer is a true professional. He took great care of my needs and will look forward to working with him again. More

by geraldkgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Myer
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May 31, 2025 -

Sterling McCall Chevrolet responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

They took care of my company needs quickly and kept me informed of everything going on. Fast friendly service. More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apologies, I'm bad with names
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Jun 01, 2025 -

Sterling McCall Chevrolet responded

Hi Andre, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2025

I get their 10 minutes early they didn’t check me in until 30 minutes later while I waited in the truck! Kenneth comes and I said yall couldn’t left me here die in carbon monoxide! He was like what? I More

by Malenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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May 26, 2025 -

Sterling McCall Chevrolet responded

Hello Malenna, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact our General Manager ppalenzuela@audigrapevine.com so we can understand your situation better in order to try and turn your experience around. Thank you, Sterling McCall Chevrolet

May 24, 2025

John was amazing! Took care of my oil change, will definitely request him for my next service More

by Mary_milstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 26, 2025 -

Sterling McCall Chevrolet responded

Hi, we're happy to hear you had such a positive experience with John! We look forward to your next visit! Take care!

May 24, 2025

My service experience has been exceptional since Syquoia has joined the team. She’s such an asset to the service team. More

by Tiana O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia S.
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May 26, 2025 -

Sterling McCall Chevrolet responded

Hello Tiana, we're happy you found Syquoia to be so supportive during your experience here at Sterling McCall Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

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