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Sterling McCall Chevrolet
Houston, TX
921 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 11, 2025
We had a wonderful experience at Sterling Mcall. Our salesman Kumi was determined to find the best truck for our son and budget. The Manager Steve was extremely helpful with our financing. The entir Our salesman Kumi was determined to find the best truck for our son and budget. The Manager Steve was extremely helpful with our financing. The entire experience was great! More
by Steffany
Employees Worked With
Kumi Harrison, his Manager Steve
July 09, 2025
Dealership did not let me know about my truck no fitting in there car wash and left hand prints all over the truck ,had a appointment at 10 didnt get my truck tell 2 hours later and not washed in there car wash and left hand prints all over the truck ,had a appointment at 10 didnt get my truck tell 2 hours later and not washed More
by facundo799.sf
Employees Worked With
Victoria was nice but failed to inform me about wash
July 07, 2025
Will not give an out the door price. I've seen the car, I obviously would like to buy it, but I can't get a price? Lost a very easy sale today (7/7/2025) I've seen the car, I obviously would like to buy it, but I can't get a price? Lost a very easy sale today (7/7/2025) More
by erikg
Employees Worked With
Alice
July 01, 2025
AVOID! !! Extremely bad experience with this dealer. I went in on 6/16 to look at a truck I saw online. And the truck needed maintenance, I couldn’t even te !! Extremely bad experience with this dealer. I went in on 6/16 to look at a truck I saw online. And the truck needed maintenance, I couldn’t even test drive it. According to the salesperson, Jose Barrientes, it was only a sensor so I agreed to sign paperwork stating I was going to purchase the truck once it was serviced in order to remove it from their website. It was supposed to be a quick fix but it has turned into a 2 week and some days ordeal. I have been the one having to constantly call to ask for updates and swearing I was going to get called back with updates but never did. I then decided I was no longer interested as it felt like they were not being transparent. Yesterday 6/30 I called and spoke to Clint who is supposed to be the sales manager. I asked for an update and he said the sensor had been changed and that they were working on the injectors, I then said that the injectors never had been mentioned to me and that I was now no longer interested. He then said he would give me a call back in “a couple minutes” and those “couple minutes” has now turned into 24+ hours. I tried calling again today to ensure I don’t have to do anything on my part and ended up having to leave a voicemail. I highly recommend avoiding this dealership as a whole. The most unprofessional service I have ever received. More
by Robert
Employees Worked With
Jose Barrientes & Clint
July 01, 2025
We had a afternoon appt to look at a used vehicle And car was sold just before arriving but Ronald Garcia was very understanding and helpful and got us into something better! A great car buying experienc car was sold just before arriving but Ronald Garcia was very understanding and helpful and got us into something better! A great car buying experience! More
by monica.bracamontes
Employees Worked With
Ronald Garcia
July 01, 2025
Yasmeen was very professional,patient and very detailed about what was going on with our vehicle. Anytime we had question during the time our vehicle was getting serviced she was quick to respond and made about what was going on with our vehicle. Anytime we had question during the time our vehicle was getting serviced she was quick to respond and made sure we understood the services that our vehicle needed. She displayed the best customer service we have ever received we greatly appreciate her going above and beyond with our warranty company this dealership is very fortunate to have such a dedicated associate who really looks after her customers. Thank You Yasmeen for being great and keep up the outstanding work. More
by Jrod
Employees Worked With
Yasmeen
