Sterling McCall Cadillac

I've rated this dealership as great because I have never received such customer attention in buying a new car. No pressure was given to purchase a vehicle before I had explored all my options. Once I decide received such customer attention in buying a new car. No pressure was given to purchase a vehicle before I had explored all my options. Once I decided on a car the negotiations went very smoothly. I am very pleased with my choice of the SUV. More

I was handled courteously and professionally. My questions were answered. I looked at several vehicles and test drove the one that I was interested in. The salesman was patient and allowed me to p questions were answered. I looked at several vehicles and test drove the one that I was interested in. The salesman was patient and allowed me to procrastinate. He was not pushy or demanding. I was able to purchase the vehicle that I desired. I More

I was initially aware of David Taylor through their support of the Fort Bend Womens Shelter, a charity my wife volunteers for. I worked with John Cruz on the purchase of a Builck Enclave, he was very h support of the Fort Bend Womens Shelter, a charity my wife volunteers for. I worked with John Cruz on the purchase of a Builck Enclave, he was very helpful and was able to find the exact car we wanted. I would recommend this dealership to anyone who is in the market for one of the marques they supply. More

Andrew Helfer was a great sales person. He was knowledgable, courteous, helpful, patient and friendly. I will recommend him and David Taylor to all of my friends and relatives. He went way out o knowledgable, courteous, helpful, patient and friendly. I will recommend him and David Taylor to all of my friends and relatives. He went way out of his way to be patient with me while I made up my mind in deciding which vehicle I would purchase. When I did decide on a demo, he went all over the dealership to determine who was driving the demo and got the keys so that I could see if that was indeed the vehicle I wanted to purchase. He made it a great experience for me at David Taylor GMC. Mr. Masson in Finance was extremely helpful and courteous as well. Even though I did not purchase any of the products that he and his staff offered, he was still as professionally courteous as if I had bought every one of his products. What a group of professionals! For over thirty years I had dreamed of being able to buy a David Taylor vehicle and the whole dealership came through and made the whole experience a Cadillac experience for me. Thank you David Taylor professionals! More

My family and I have bought all our vehicles (both new and pre-owned) throughout the years from David Taylor, and we keep going back. They have tremendous service and are a very traditional and personable and pre-owned) throughout the years from David Taylor, and we keep going back. They have tremendous service and are a very traditional and personable dealership. They make sure you get everything you want in your vehicle and are completely satisfied. More

I am given this review due to the great customer service performed by Barry Helberg at David Taylor Cadillac. Day one of our phone conversation, he was understanding of the deal, informative, available, and performed by Barry Helberg at David Taylor Cadillac. Day one of our phone conversation, he was understanding of the deal, informative, available, and mostly customer service friendly, understand his position on serving the customers. More

Great experience in buying a new car. Everyone was very friendly and helpful. I would return and recommend to friends and family. Eldon and Barry were both very helpful and very informative about the car friendly and helpful. I would return and recommend to friends and family. Eldon and Barry were both very helpful and very informative about the car I was interested in. They kept me informed about the purchase process. Great experience. More

My husband and I have done business with David Taylor Cadillac for over 15 years and have always received the very best customer service of any other auto dealership we've ever encountered. The employee Cadillac for over 15 years and have always received the very best customer service of any other auto dealership we've ever encountered. The employees are professional, knowledgeable, and have always done a great job. I always recommend them to my friends! More

The overall experience was awesome, as a first time car buyer I was so happy with the outcome, great customer service that exceeded my needs barry helberg is wonderfull!! They were very patient and not pus buyer I was so happy with the outcome, great customer service that exceeded my needs barry helberg is wonderfull!! They were very patient and not pushy at all and gave me several different options, including the financing they have very competitive options for the financing!!! More

This company including the GM, Used Car Sales Mgr and Used Car Sales rep will lie right to your face even though you catch them telling one. Do not trust anything this dealer says. I had CarChex visi Used Car Sales rep will lie right to your face even though you catch them telling one. Do not trust anything this dealer says. I had CarChex visit this Houston dealership and they reported damage to the vehicle. Both Nelson and Mo the manager both told me the damage had been fixed. So I flew to Houston. They didn't pick me up in the vehicle as promised. The damage was poorly fixed. And when I say poorly I am being kind. It was just a nightmare. I realize no used car is perfect but when you see damage you know it needs to be fixed. Then I met the GM after Mo told be to take a cab back to the airport since they never promised to take me back. The GM was just as bad. He went to look at the damage and then started to tell me that legally they... I stopped him right there and reminded him they had also misrepresented the car over the phone and on the internet listings. They showed it as an M35 Sport. Only do to the research I had done did I know it was not a sport. Someone at that dealership bought an letter "S" from a 2008 model and stuck it on a 2006 model. This company is deceitful and not trustworthy. I WOULDN'T BUY A PART FROM THESE PEOPLE. Look at the Better Business Bureau rating for this company. I have already filed a complaint with the BBB and the Texas Motor Vehicle Division so no one else can be duped by this company on this vehicle. Watch out!!!!!! There is more to the story and I hope these people loose their rights to sell vehicles or are taught not to lie. More