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Sterling McCall Buick GMC

Houston, TX

4.3
323 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 323 reviews

June 14, 2024

Every body I had to deal with was very helpful . My salesman was very knowledgeable about every aspect of the vehicle. Thank you Rene Pineda. More

by charliezimmeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Allen, Digital AirStrike, James Arce, Luis Guerra
Jun 16, 2024 -

Sterling McCall Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Good service, Basil assist you quickly. I went for an oil change, fast, easy and even a free car wash. More

by Jhon Aguinaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BASIL KHAN
Jun 16, 2024 -

Sterling McCall Buick GMC responded

Hello Jhon, we're happy you found Basil to be so supportive during your experience here at Sterling McCall Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Quick response and no delay in their maintenance. Always on point and tested. I got my vehicle and went straight to gas station to double check the issue and all was perfect. More

by Opeoluwa.ogunnaike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Armste, Digital AirStrike, James Arce, Luis Guerra
Jun 14, 2024 -

Sterling McCall Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Appt set up 3 weeks ago. Today they tell me they need to order part More

by Chriswatson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Call center?
Jun 13, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

June 12, 2024

Stephanie Tristan was my sales lady. Who is very helpful and accommodating. I am going to recommend her to any GMC buyers. Great job Stephanie. More

by Skato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tristan, James Arce, Luis Guerra
Jun 13, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

excellent service professional agents courteous friendly staff knowledgeable mechanics better than Sewell, I think 🤔 😃 WOOHOO! More

by gx_encore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Esteban, service agent , Digital AirStrike, Luis Guerra
Jun 10, 2024 -

Sterling McCall Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Sterling McCall, Buik GMC try hard to uphold the standards of great customer service in a timely manner. I leave feeling satisfied with the service I received. More

by vdelossantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rasmussen
Jun 08, 2024 -

Sterling McCall Buick GMC responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Again, thank you so much for your feedback. We hope you have a great day.

June 07, 2024

Sterling- McCall Buick GMC is the only dealership we use for service and purchasing new vehicles. Through their heritage dealerships and Sterling-McCall we have purchased 10 vehicles. Their service departme More

by ggardne148
Recommend Dealer
Yes
Employees Worked With
Basil Khan
Jun 09, 2024 -

Sterling McCall Buick GMC responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2024

Second time getting my vehicle serviced was on time both times other dealerships took up to five hours to do the same thing only took 1 1/2 hours and best of all I called in at 8 am setup appointment for 1 More

by Kmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce
Jun 05, 2024 -

Sterling McCall Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2024

Service rep Basil quickly started my service request, kept on it and notified me when it was completed More

by Buick Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
May 30, 2024 -

Sterling McCall Buick GMC responded

We're delighted to learn about your positive experience and the great assistance provided by Basil! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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