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Sterling McCall Buick GMC

Houston, TX

4.3
322 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 322 reviews

September 26, 2024

Jonathan Marin with maintenance service department has always been there whenever I have something going on with my vehicle and makes sure I'm taken care of. More

by Richarddcorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin
Sep 28, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Excellent service! I didn't have an appointment and they took care of me! I was in an out in an hour!! Fantastic service advisor! Very friendly and knowledgeable! Recom More

by stevelafferty2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Khan
Sep 28, 2024 -

Sterling McCall Buick GMC responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

September 21, 2024

Very good. Made buying a truck comfortably and Christian was so knowledgeable about everything and worked the numbers for us to make it happen. Appreciate all h More

by Chensley61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Alvarado , Digital AirStrike, James Arce, Luis Guerra
Sep 28, 2024 -

Sterling McCall Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. Thanks again for the recommendation, and have an amazing day!

September 17, 2024

Excellent customer service provided by John Ramirez in the service department. John was courteous, kept me informed of what was going on and had me out in no time. More

by mrmike24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez
Sep 20, 2024 -

Sterling McCall Buick GMC responded

We're happy you found John to be so supportive during your experience here at Sterling McCall Buick GMC. Thank you, and have a fantastic day!

September 12, 2024

I pulled in without an appointment and as usual Aaron Fofouna took great care of me and got me back on the road. I needed a new car battery. Always consistent with great customer service every time . More

by Luxioneire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofouna
Sep 14, 2024 -

Sterling McCall Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2024

Very disappointed with dealership customer service! Waited two hours just to be told part wasn’t available! Only needed headed light changed! Had an appt for 8 was on time! Sad to waste time!!!!!! More

by t_reagins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marin
Sep 13, 2024 -

Sterling McCall Buick GMC responded

t_reagins, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

September 07, 2024

Great people. They are friendly and professional, going up and beyond to make customers comfortable. More

by angelacollins41@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, forgot their names
Sep 09, 2024 -

Sterling McCall Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

The Associate who helped me was attentive and provided great customer service! I bought my car at a different dealership and attempted to go get my vehicle serviced. I had no success! The wait time was 2 More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Sep 09, 2024 -

Sterling McCall Buick GMC responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Mr. Aaron Fofana makes Sterling McCall Buick dealership great with his excellent customer service and more importantly he listens to the customer concerns. More

by RLeBlanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofana
Sep 09, 2024 -

Sterling McCall Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Crooked, I took a battery back,That was still under warranty still had to PAY 😔 More

by john.parkercricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Arce, Luis Guerra
Sep 10, 2024 -

Sterling McCall Buick GMC responded

john.parkercricket, Thank you for informing me about your concern. Please know that we are looking into this, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com

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