Sterling McCall Buick GMC
Houston, TX
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Stress free buying experience One of 5 dealerships we visited over the weekend. This was the only one who took time and didn't make us feel rushed or pressured to buy a car. One of 5 dealerships we visited over the weekend. This was the only one who took time and didn't make us feel rushed or pressured to buy a car. More
The Dealership is good While I'm very upset that my GMC always needs to be taken to the service, I don't mind it as much because Lauren at sterling mccall does a fantastic j While I'm very upset that my GMC always needs to be taken to the service, I don't mind it as much because Lauren at sterling mccall does a fantastic job. She makes the process fast and easy. More
We'll Commended I really recommend anyone go here if they need any type of service that they provide.I needed to get my back door fixed because it wouldn't open.I dro I really recommend anyone go here if they need any type of service that they provide.I needed to get my back door fixed because it wouldn't open.I dropped my car off and they took me to work and picked me back up when I got off work.They also washed and vacuumed my car out for me.They were really nice there. More
Customer Service The customer service provided by the sales team is and was first rate. Negotiations matched fair market prices in a stress free, no hassle manner. The The customer service provided by the sales team is and was first rate. Negotiations matched fair market prices in a stress free, no hassle manner. The sales team is top notch Drew is a true professional! This is my second purchase from Sterling McCall. I will be a returning customer More
Quality work Kept me updated as to the status of my service and called me when my car was ready. Didn't have any complications with my car afterwards Kept me updated as to the status of my service and called me when my car was ready. Didn't have any complications with my car afterwards More
Quick and painless My service advisor was gregorio fidencio. Was greeted on the service lane within a minute upon my arrival. Went over my concerns and I explained the c My service advisor was gregorio fidencio. Was greeted on the service lane within a minute upon my arrival. Went over my concerns and I explained the concerns I was having. He made my concerns his concerns and promised me they will get resolved. Didnt feel pressure about the services that were recommended to me. Vehicle was ready before the promised time he had given me. He is one of the best service consultants I have dealt with at sterling mccall buick gmc. I would highly recommend him to my friends and family. More
Great experience My experience has always been great especially with Lauren Shon as my service person. I will always go to this dealership for any of my needs. My experience has always been great especially with Lauren Shon as my service person. I will always go to this dealership for any of my needs. More
Highly Satisfied My car wouldn't start this called my roadside assistance to come and tow it to the dealership. Called Mr. White to inform him what was going on he tol My car wouldn't start this called my roadside assistance to come and tow it to the dealership. Called Mr. White to inform him what was going on he told me to come in so they can look at it. One I was very pleased that he saw me on short notice. Second when I arrived he greeted me I waited he called me back and inform me it was my battery. Got it replaced. Mr. White is always smiling and professional. I would like to thank Sterling McCall on the staff professionalism. Mr. Cordell White "C.W" thank you and the pen. More
Customer service Awesome customer service starting from the person who set my appointment. When you arrive they make sure you are assisted right away. My service rep a Awesome customer service starting from the person who set my appointment. When you arrive they make sure you are assisted right away. My service rep always provides the best attentive customer service. More
Excellent They did a really great job and handled the situation. They did an inspection and figured out ways to manage the necessities of my car. They did a really great job and handled the situation. They did an inspection and figured out ways to manage the necessities of my car. More